Product Owner

Product Owner About the Role We’re looking for a proactive and commercially minded Product Owner to join our Technology Department, supporting both our Development Team and Technology Operations.

This is a key role that will help drive clarity, prioritization, and execution across a range of technical initiatives—from internal tools and vendor systems to process optimization and data-driven decision-making.

You’ll work closely with developers, operations, and leadership to define product requirements, manage backlogs, and ensure alignment between business goals and technical delivery.

This is a unique opportunity to shape how product ownership is practiced across our technology organization.

Key Responsibilities Collaborate with stakeholders to gather and prioritize business requirements.

Translate business needs into clear user stories, acceptance criteria, and product documentation.

Own and manage the product backlog, ensuring alignment with strategic goals and technical feasibility.

Create process flows, system diagrams, and other visual documentation to support development and operations.

Partner with developers to ensure requirements are well understood and implemented effectively.

Support data analysis and reporting efforts using tools like Excel and Power BI.

Assist with change management activities, including writing how-to guides, training materials, and internal documentation.

Help evaluate and implement tools and systems that improve team efficiency and product quality.

Act as a liaison between technical and non-technical teams, ensuring alignment and clarity.

Continuously improve product documentation and delivery practices across the department.

Participate in in-pod testing activities to validate functionality and ensure readiness before broader release.

Prepare and assist in the facilitation of User Acceptance Testing (UAT), including coordination with stakeholders and documentation of feedback.

Qualifications Required :

• Experience writing user stories and managing product backlogs for technical teams.
• Strong analytical thinking and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to translate complex ideas into clear, structured documentation.
• Comfort working in a fast-paced, iterative environment.
• Experience collaborating with developers and cross-functional teams.
• Bachelor’s degree in Management Information System, Business Analytics, Information Technology, Engineering, or related field (Masters or advanced degree is optional) from a top four-year college or university. 3 years of experience in product ownership, user experience, and or business processes.

Preferred (Nice to Have) :

Tools & Technologies You’ll Use Documentation & Collaboration :

What we Provide :