People Development & Performance Manager

People Development & Performance Manager

The People Development & Performance Manager drives the City's workforce learning, development, and performance strategy. This role designs and oversees training programs, manages performance and merit processes, ensures knowledge transfer and succession planning, and champions signature initiatives like the Supervisor Summit. The position integrates technology, workforce analytics, and innovative practices to build a resilient and future-ready workforce, ensuring compliance with City policies and state / federal requirements.

Tasks / Duties include :

• Design, manage, and continuously improve training and development programs, including compliance training, the Local Government University learning management system (LMS), leadership development, and professional growth initiatives.
• Capture and organize institutional knowledge, support succession planning through skill mapping and mentorship programs, and ensure critical expertise is transferred before employee retirements.
• Oversee first-year and annual performance evaluations and merit cycles, ensuring reviews are consistent, equitable, timely, and linked to employee development and workforce planning.
• Lead high-visibility initiatives such as the Supervisor Summit, SuperScoop, mentorship networks, and leadership pathways that prepare employees at every level for future roles.
• Coordinate the design, recruitment, development activities, and evaluation of Human Resources internship programs.
• Translate City policies, training agreements, and employee contracts into accessible learning experiences.
• Research, pilot, and implement emerging trends and toolssuch as AI-assisted learning, microlearning, and simulation / VR trainingto enhance employee learning and adaptability.
• Partner with HR leadership to leverage enterprise systems, streamline HR processes, and integrate workforce analytics into talent development, training, and performance outcomes.
• Promote a culture of continuous learning, professional excellence, and innovation across all levels of the organization.
• Develop and oversee a structured cross-training framework across HR functions to ensure service continuity and workforce agility.
• Partner with the People Systems Manager and Employee Services Manager to identify critical functions, create rotation plans, and document standard operating procedures.
• Track skill acquisition and ensure employees are equipped to cover essential duties during absences, emergencies, or transitions.
• Incorporate cross-training into succession planning and performance development strategies.
• Perform additional duties as assigned. Be available for emergency call-outs. Drive to and from various City locations.
• In the event of an emergency, all employees are considered essential and may be required to perform duties outside of their normal job description.
• Ensure compliance with City policies, state / federal employment laws, and accreditation standards.
• Complete required trainings as specified within the City's Comprehensive Emergency Management Plan.

Minimum Qualifications :

Preferable Qualifications :

Applicants will be required to complete a Disclosure & Authorization Regarding Background Investigation, a Confidentiality Agreement and the CJIS (Criminal Justice Information Services) Security Clearance process to include approval for controlled access to protected information and a national fingerprint-based record check. Driving history for the past three (3) years must reflect no violations of a driving related felony offense, or driving under the influence (DUI) which includes both drugs and alcohol, reckless driving, or hit and run involving an occupied vehicle or attended property, or an accumulation of traffic violations, plus three (3) points for each attendance at driving school (regardless of whether points were assessed against the license) where the penalty points do not exceed twelve (12). Your Service Earns Our Support. We proudly offer additional benefits to our veterans at no cost to help you access and navigate VA benefits and more. Join a team that values you and your service!