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Jr. Client Systems Technician (Western Range)
Jr. Client Systems Technician (Western Range)By Light Professional IT Services • Vandenberg Village, CA, US
Jr. Client Systems Technician (Western Range)

Jr. Client Systems Technician (Western Range)

By Light Professional IT Services • Vandenberg Village, CA, US
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Overview

Join to apply for the Jr. Client Systems Technician (Western Range) role at By Light Professional IT Services

The Client Systems Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions. This role supports EWOCS contract operations at Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base, delivering high-quality communications and IT solutions.

Responsibilities

  • The Client Systems Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions.
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and / or field locations.
  • Analyzes and evaluates products and related performance.
  • Troubleshoots and diagnoses malfunctions to eliminate problems in minimum time.
  • Installs, upgrades and removes products ensuring coordinative engineering field change.
  • Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
  • Completes system programming and optimization as part of the installation process.
  • Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
  • Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
  • Maintains effective customer communications and relations.
  • Travels frequently to customer sites and performs field technician service duties as assigned.
  • Provides CAC / PKI and RA / LRA functions related to the creation, revocation, suspension and issuance of SIPRNet Tokens and SIPRNet Administrative Tokens.
  • Works as part of the team to support the SLD 30 and CFSCC missions on a 24 / 7 / 365 basis.
  • Works final processing of DD Form 2875s for SIPRNet account requests and subsequent creation of SIPRNet user accounts.

General Supervision

  • Under general supervision the Customer Service Representative Associate shall work on semi-routine assignments and may require deviation from accepted practices.
  • Work is checked since errors may cause delay or expense. May assist and train less experienced personnel.

    • Required Experience / Qualifications

  • MUST have a CompTIA Security+, or equivalent 8570 IAT Level II certification.
  • High School plus advanced training, and 3 - 4 yrs. of experience.

    • Special Requirements / Security Clearance

  • Active DoD Secret Clearance or ability to maintain and eligibility to obtain a TS / SCI Security Clearance.

    • Salary Range

  • Salary Minimum : $68,640
  • Salary Mid : $72,000
  • Salary Maximum : $75,000
  • The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. By Light also considers other variables such as work experience, education, training, skill set, internal peer equity, clearance level and market conditions when extending an offer. In addition, By Light also provides an extensive selection of benefits and offerings to our employees.

    • Physical Demands

  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
  • Must have the ability to lift and carry up to 35 pounds occasionally and walk short distances.
  • Use repetitive motion.
  • Substantial movements (motions) of the wrists, hands, and / or fingers.
  • Ability to have close visual acuity to perform activities such as : preparing and analyzing data and figures; transcribing; viewing a computer monitor; extensive reading.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Engineering and Information Technology
  • Industries

    • Referrals increase your chances of interviewing at By Light Professional IT Services by 2x

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    $75,000.00

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