Collections Specialist

Job Description

Job Description

An organization in Downtown Pittsburgh is in need of temporary Collections Specialist :

The position is onsite, remote, or hybrid.

The role is either part-time or can be full time.

Parking is not free.

The Collection Specialist would be responsible for the following duties :

• Make outbound calls to businesses (of various sizes) to follow up on outstanding invoices and ensure prompt payment.
• Manage collection efforts for  trust and estate clients , providing specialized support based on their unique business needs.
• Build and foster relationships, even with smaller or more informal companies, while maintaining a professional tone and demeanor.
• Utilize strong interpersonal and communication skills to effectively interact with companies that vary in complexity, size, and formality.
• Accurately document all collection activities and track payment agreements using  ProLaw  and  Interactor , ensuring proper adherence to organizational policies.
• Leverage your tech-savvy abilities to navigate various tools efficiently for data entry and reporting.
• Adapt to evolving workflow priorities while maintaining  agility  in approach and strategy.

If you are interested in being considered for this Collection Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!

Proven experience in a collections or similar role, preferably within a B2B environment.

Strong verbal communication skills with a demonstrated ability to build rapport over the phone.

Confidence in managing interactions with businesses of varying sizes, including smaller, less formal entities.

Tech-savvy, with the ability to quickly learn and use tools like ProLaw, Interactor, and other related software.