Supervisor - RCM
The Supervisor - RCM role drives operational support within the Revenue Cycle department. This role is responsible for developing policies and procedures, monitoring team productivity, and resolving issues within the department and across teams.
At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Provides supervision, training, mentoring and development to the accounts receivable team including daily huddles, one on ones, performance guidance and review.
Creates and maintain relationships with the vendor partners ensuring they have the tools and supports them in meeting their key performance indicators. Participate in weekly meetings with vendor partners.
Maintains working knowledge of insurance carriers, keeping up to date and disseminating new policies and procedures.
Participates in and represents for the region, in committee meetings such AR Subcommittee, Documentation and SOP development and other task forces as needed.
Works to resolve outstanding items within the department and interdepartmentally. Communicates new opportunities or issues to leadership timely.
Supports the development of department policies and procedures, providing guidance, support and leadership to ensure AR team success.
Monitors daily productivity of team members and vendor partners and holds them accountable.
Collaborates with other RCM department to optimize the revenue cycle and improve overall financial performance.
Delegates work as necessary.
Participates in the hiring and employment processes for the department.
Maintains strictest confidentiality.
Performs other duties as assigned.
Qualifications
KNOWLEDGE / SKILLS / ABILITIES (KSAs) :
Excellent verbal and written communication skills.
Ability to prioritize work.
In-depth knowledge of Medicare, Medicaid, Workers Compensation guidelines and billing standards.
Revenue Cycle claim collection experience including, but not limited to clean claim guidelines, working. denials, writing appeals, resolving balances with carriers and patients.
Ability to work effectively and independently with staff, physicians and external customers.
Ability to motivate diverse personalities within the departments.
Occasional Standing
Occasional Walking
Frequent Sitting
Frequent hand, finger movement
Use office equipment (in office or remote)
Communicate verbally and in writing
US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
On Site Supervisor • Austin, TX, US