Platform Operations ManagerVirtualVocations • Washington, District of Columbia, United States

Platform Operations Manager

VirtualVocations • Washington, District of Columbia, United States

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A company is looking for a Platform Operations Manager.

Key Responsibilities

Provide leadership and support to teams, fostering accountability and excellence

Serve as Tier 2 support for platform infrastructure and troubleshoot related issues

Lead daily standups and collaborate with cross-functional teams to enhance onboarding workflows

Qualifications

5+ years in a management or operational leadership role with direct team oversight

Proven ability to lead teams and drive cross-functional execution

Advanced proficiency in Excel, Jira, CRM systems, and operational reporting tools

Understanding of credential workflows, DMS integrations, and VPN / MFA setup

Comfortable in a fast-paced, evolving environment with high accountability

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Operation Manager • Washington, District of Columbia, United States

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