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Automotive Service Department Business Development Agent / call agent

Automotive Service Department Business Development Agent / call agent

Celebration ChevroletAurora, CO, United States
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Help Wanted : Service Department Business Development Agent

Location : Celebration Chevrolet - 2001 S Havana St, Aurora, CO 80014

Full-Time | Competitive Pay | Growth Opportunities

Celebration Chevrolet is growing, and we're looking for a motivated, customer-focused Business Development Agent to join our Service Department team!

As a Service BDC Agent, you'll be the first point of contact for customers scheduling service appointments. Your role is critical in delivering exceptional customer experiences and supporting the success of our high-performing service department.

What You'll Do :

  • Handle inbound and outbound calls, texts, and emails to schedule service appointments
  • Follow up with customers on missed or declined services
  • Maintain detailed records of customer interactions in our CRM system
  • Work closely with Service Advisors and Technicians to ensure customer satisfaction
  • Assist with daily appointment confirmations and rescheduling as needed

What We're Looking For :

  • Previous BDC, call center, or customer service experience (automotive experience a plus!)
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Tech-savvy and comfortable using scheduling and CRM software
  • A friendly, professional attitude and a passion for helping others

    • Why Work With Us?

  • Be part of a supportive, high-energy team at a locally loved dealership
  • Opportunities for advancement and ongoing training
  • Competitive pay structure and benefits
  • Positive, inclusive work culture

    • Join the Celebration Chevrolet family and help us drive exceptional service every day.

    Apply now in person or email your resume to brandonz@celebrationchevrolet.com

    Celebration Chevrolet - 2001 S Havana St, Aurora, CO 80014

    3037517500

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    Automotive Service • Aurora, CO, United States