Client Manager - Retail Analytics

Client Manager - Retail Analytics

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking for a Client Manager to aid in supporting client needs and strategically managing client relationships across a portfolio of accounts. This is your opportunity to work with world-class data assets and delivery value at a massive scale!

NIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership. Our work helps clients set pricing strategies, introduce new products and determines what products you ultimately see on the shelf and online. Our Client Engagement team members are experts within their categories and NIQ solutions and are viewed as trusted partners by our clients.

This is a hybrid position that requires being onsite in Nashville, TN.

Job Description

As a Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions.

Responsibilities :

• Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team.
• Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions.
• Lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisions.
• Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomes.
• Ensure pro-active insights and action oriented solutions are delivered to clients.
• Grow and develop with a team responsible for delivering against client commitments.
• Accountable for driving account renewals and overall portfolio value to meet revenue goals.
• Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients.

About you :

You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.

#LI-Hybrid

Qualifications

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range : $76,500 - $96,243. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits :

Our Benefits :

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com