Service Manager

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission : Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

DEIB Statement : Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic selves. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse experiences that enrich our community daily.

Summary : The Service Manager 3 will provide support and assistance in Level 3 day habilitation programs. Staff will support individuals who need daily intervention, supervision, and skills training in activities of daily living within a day program environment and in the community. Individuals may require moderate to considerable physical assistance or accommodation. Staff will receive specialized training to provide enhanced supervision or interventions designed to address multiple disabilities which may include behavioral supports. Staff will develop, implement, and supervise a training program designed to meet each individual's needs, case management of designated individuals, or participation in general duties.

Schedule : Monday-Friday 8 : 00am-4 : 00pm (40 hours per week)

Essential Duties and Responsibilities :

• Provide services to individuals according to DDS, DMH, MassHealth, HUD, DPH, CARF and all applicable regulatory standards as well as Bridgewell's policies and procedures.
• Administer and interpret assessments to determine each individual's skill level on an annual basis.
• Plan and implement an individualized program, based on each individual's needs following their Day Habilitation Support Plan.
• Teach skills to individuals and small groups for training in designated area.
• Develop adaptive equipment and jigs to ensure individuals attain goals.
• Supervise the implementation of the Day Habilitation Support Plan and maintain the individual records in TIER.
• Assist people in making decisions about their daily routine / activities.
• Assure that people have access to communication with family, friends, and significant others.
• Assist people in participating in community events including volunteer sites, libraries, YMCA's and any particular place of interest to them.
• Maintain appropriate certifications including FA / CPR and PABC
• Other Duties as assigned.

Required Education / Experience :

Required Skills / Knowledge :

Physical Demands :

Bridgewell offers :

Why Should You Apply : If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.