Tom Kelley Ford Service Manager

Job Description

Job Description

Description : Department : Service

Functions : Run an efficient and profitable service department. Operate the department at maximum production, control costs, build a loyal clientele, maintain good employee relationships, set and obtain sales and profit objectives and maintain service records.

Relationships :

• Reports to : Service Director
• Supervises : All service department personnel, including service advisors, service technicians, shuttle drivers, warranty administrators, service porters, and quick lube technicians.

Responsibilities and Authority :

Requirements : Qualifications :

High School diploma or the equivalent. A minimum of two years of experience in an auto repair facility. ASE certification is preferred. One year of supervisory experience. Excellent communication skills, supervisory abilities, organizational skills, and managerial talents are a must. Individual must have the ability to operate the department at a profit according to the dealership guidelines. Must have a valid driver's license and good driving record.

Working Conditions :

The Service Manager will work at a desk in the service department garage. She / He will be active throughout the day and will spend less than half of his / her time at a desk. She / He will be exposed to heat, cold, noise, vibration, paint, dust, exhaust fumes, and other hazardous materials. She / He will move about the service area to work with advisors and technicians. She / He may crawl under and in and out of cars to expect work completed.

NOTE :

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER