Sr Director, Professional Services - Chicago, IL

What's The Role?

The Senior Director of Professional Services (PS) leads a team of consultants and has full commercial responsibility for the PS business in the Americas region. This individual must have the energy, passion, experience, and leadership to grow a relatively nascent team into a mature, highly impactful and profitable business. PS Americas is part of a global PS organization that services regional as well as global customers, and teams to share best practices, replicate successes and support cross-regional customer engagements.

This role works very closely with the Americas CCO (Sales) Leadership Team to demonstrate the value of PS offerings and integrate them into Segment Sales Plays, account strategies and customer opportunities, with the goal of accelerating product adoption and increasing conversion rates and overall deal value.

This is a customer-facing role that requires understanding, and staying current on, industry trends, opportunities, competition and HERE Products and strategies across all business segments. This individual draws on a strong technical foundation in Automotive, Transport and Logistics and / or location technologies, to sell complex technical solutions, discover new areas of opportunity and position PS to offer compelling solutions that differentiate HERE.

Responsibilities :

• Manage all aspects of Americas professional services business including revenue, pipeline, bookings, profitability, utilization, customer satisfaction and team leadership
• Grow a relatively nascent organization into a mature, high performing services business
• Develop a strong competency and stay up-to-date on HERE products and services offerings, related technologies and industry trends
• Become a trusted advisor by developing and selling innovative solutions that address customer pain points and achieve desired business outcomes
• Collaborate with other Sales functions to develop winning strategies early in the Customer lifecycle and develop land and expand opportunities
• Work closely with Sales teams to identify new business opportunities to accelerate market uptake of HERE products and services
• Utilize technical competencies to develop solutions and cultivate business in target segments, including Automotive and Multi-Industries
• Play a key role with the HERE Americas Leadership Team, working closely with the GM and Segment Leads as well as sellers
• Foster collaboration with the PS leads, working together to develop growth strategies and developing relationships and new business with customers
• Work cross-functionally with Product Business Units to develop and sell complimentary services and align on strategic objectives.

Who Are You?

Qualifications :

If you are a results-driven leader with a passion for technology and for creating exceptional solutions for customers, we want to hear from you. Join our team as the Senior Director of Professional Services Americas and help us drive success for our customers and our business.

The expected base salary range for this position is $230,000 to $320,000 per year. Actual compensation will be based on factors such as skills and experience. This role is eligible for a sales incentive plan with a target of 66.7% of base salary. Final payouts depend on individual and company performance. (Target Total Compensation = Base Salary + 66.7%)

Life at HERE comes with generous benefits to support your health and overall wellness. Benefits available to US-based HERE employees include health (Medical / Dental / Vision) insurance, retirement savings plans, paid time off & leave policies.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Under Section 503 of the Rehabilitation Act of 1973 and VEVRAA, we have developed an affirmative action program (AAP) for individuals with disabilities and protected veterans. Portions of the AAP are available for review by applicants and employees through our People Team.

Who Are We?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE, we create solutions that fuel innovation, provide customers with opportunities to use location in creative ways to grow their business, save cost and time, and ultimately improve people's lives. If you are inspired by our vision to create positive change and drive technological innovation, join us. Learn more about us on our YouTube Channel.