Visitor Relations / Customer Service

Job Summary :

Dexian is seeking a Visitor Relations / Customer Service for an opportunity with a client located in Mukilteo, WA.

Responsibilities :

• Proficient with ticket sales and point-of-sale systems for transactions
• Provides visitor orientation, including locker assistance and directions to amenities and other services and local attractions
• Greets large groups, verifies IDs, and ensures smooth group visits
• Follows financial procedures for ticketing and sales transactions
• Answers incoming calls; operates telephone and intercom equipment proficiently
• Learns and shares exhibit and gallery content, facilitating interactive experiences with visitors and groups
• Assists with resolving tour schedule conflicts and handling guest questions and concerns
• May support Public Tour activities as needed
• Proactively engages customers to positively reflect the company brand, services and products while creating memorable interactions for diverse audiences
• Learns and executes all safety procedures. Proactively identifies and reports safety concerns
• Collaborate with colleagues for work and break rotations; complete daily assignments as requested
• Available to work a flexible schedule (early, late and mid shifts), including weekends, holidays, and special events
• Completes required training as scheduled and participates in team meetings
• Other duties as assigned by leadership team members

Requirements :

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit

https : / / dexian.com /

to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.