Job Description
Job Description
Are you E.P.I.C?!
Do you display E mpathy, P assion, I ntegrity, and C ommitment?
If YES, join us at Health System Services where we are passionate about healthcare and provide seamless services to our clients and colleagues. As a leader in providing durable medical equipment solutions, we ensure patients receive high-quality, reliable medical devices to enhance their care and mobility.
We are looking for a Medical Equipment Technician to join our growing team. This role is perfect for someone who is mechanically inclined, detail-oriented, and eager to learn technical aspects of medical equipment operations.
About the Position :
Medical Equipment Maintenance & Repair :
- Perform routine inspections, preventative maintenance, and repairs on durable medical equipment per manufacturer specifications.
- Diagnose and resolve mechanical and electronic malfunctions to ensure optimal functionality.
- Approve repair orders, develop quotes, and ensure billing is completed for all maintenance performed.
- Maintain and update preventive maintenance schedules and logs for company-owned and contracted facilities.
- Track and manage repair parts, providing status updates in coordination with purchasing.
- Oversee and document equipment maintenance using E-Maintenance systems.
- Organize and maintain storerooms at serviced facilities and ensure cleanliness of delivery equipment (totes, dollies, etc.).
- Assist with inventory management, including counting and ordering supplies.
- Educate patients on the safe and effective use of home medical equipment.
- Maintain confidentiality and accuracy of patient records for care and billing purposes.
Deliveries & Customer Support :
Provide backup support with medical equipment deliveries, setup, and patient instructions as needed.Provide excellent customer service and ensure patient satisfaction.Compliance & Safety :
Follow all company policies, manufacturer guidelines, and regulatory requirements.Maintain a clean, organized, and safe work environment.Adhere to all safety protocols while handling and transporting medical equipment.Perform additional duties as needed to support company goals and uphold core values.Qualifications for Success :
High School Diploma or GED required.Associate’s degree in Biomedical Equipment Technology, Engineering Studies, or related field preferred.Valid New York State driver’s license & must be 21 years of age to meet the coverage requirements of the company’s auto insurance.3-5 years’ experience as a medical equipment repair / maintenance technician, electronics technician, or related.Ability to read and interpret technical manuals, safety guidelines, and maintenance procedures.Strong problem-solving skills and ability to work with limited standardization.Basic math skills, including the ability to calculate percentages, discounts, and interest.Experience with word processing, web-based mapping, and delivery tracking software.Strong attention to detail and ability to multitask in a fast-paced environment.Must possess a clean driving record.What You Get - Benefits That Go Beyond the Basics :
Comprehensive Health Coverage
Medical, Dental, and Vision insurance to keep you and your family well.Future-Ready Retirement Plan
401K with 3% company contribution after one year and 1,000 hours workedTime to Recharge
Generous PTO, Vacation and 9 Paid HolidaysExtra Support When You Need It
Short Term Disability (optional) and Company-Paid Long-Term DisabilityFree Confidential Employee Assistance ProgramEducation That Pays Off
Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programsBe Part of Something Bigger
Join an organization that values giving back through community programsCompensation
$22.00 - $26.00 per hour dependent on experienceShift
Monday - Friday, 8 : 30am - 5 : 00pmLocation
Wheatfield, NY