Administrative Specialist - Housing and Community Services

Administrative Specialist

The Administrative Specialist performs a variety of general clerical duties to support the Housing and Community Services Department.

Primary Duties & Responsibilities :

• Prepares, reviews, proofs, and processes a variety of departmental documents and reports
• Serves as the initial point of contact for program applicants. This includes answering inquiries, explaining program requirements, and assisting potential homeowners with the application process.
• Collects, organizes, and maintains accurate program records, including applications, income verifications, credit reports, and other financial documents.
• Answers and screens calls, directing questions and inquiries by telephone or in person
• Performs accurate data entry and maintains program databases related to waiting lists, applicant status, and property information.
• Updates computerized files and records
• Maintains and updates databases
• Communicates with lenders, realtors, and title companies to coordinate and facilitate the closing process for assisted purchases
• Assists in the intake and processing of client applications for Housing Programs, confirming all required documentation is included
• Prepares and processes a variety of program documents, including loan agreements, contracts, reports, and correspondence.
• Supports office management functions and assists other administrative staff as needed.
• Performs additional duties as assigned that support program compliance and effective service delivery.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Minimum Qualifications & Working Conditions :

For Veterans : Preference : Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References : As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Employment references will be conducted on finalists for City of Aurora vacancies.