AWH Client Relations Manager

Job Description

Job Description

Client Relations Manager – Front Desk + Patient Growth

Location : Cincinnati, OH (8271 Cornell Road, Suite 730, Cincinnati, OH 45249)

Job Type : Full-Time, On-Site

Pay : $55,000 – $67,000 per year

Schedule : Monday–Friday (standard business hours; occasional evening / weekend events — 1 small event per month and 1 larger event per quarter)

Benefits : Full and comprehensive benefits package

Start Time Frame : Clinic Opens 11 / 3 / 2025 and this role may join prior to clinic opening

Be Part of a Leading Women’s Wellness & Hormone Health Clinic

Ageless Women’s Health is the sister company of Ageless Men’s Health, one of the nation’s leading providers of Testosterone Replacement Therapy (TRT). We bring the same proven care model to women, with a focus on Hormone Replacement Therapy (HRT) and modern wellness solutions that support women through every stage of life.

Rather than a traditional primary care clinic, we focus on helping women feel their best through hormone replacement therapy, IV nutrient therapy, vitamin injections (like B12 + immunity boosters), and essential services such as birth control management, pap smears, and routine wellness screenings. We’re redefining proactive, personalized care — and we’re looking for someone who wants to grow with us.

We’re hiring a Client Relations Manager for our brand new  Cincinnati, OH  location and looking for an energetic, patient-focused professional who thrives at the front desk and is passionate about both service and wellness.

What You’ll Do :

As the first point of contact in the clinic, you’ll be responsible for :

Front Desk & Patient Coordination

• Greet and check in patients by name with warmth and professionalism
• Manage appointment scheduling, check-out, and payment collection
• Assist with insurance verification and documentation
• Follow up on unpaid balances and billing questions

Client Relationship & Retention

Sales & Community Outreach

What We’re Looking For :

Must-Have Skills

Bonus if You Have

Why You’ll Love Working Here :

Help Women Feel Their Best — Inside and Out

If you love connecting with people, have a passion for wellness, and want to be part of a company that’s transforming women’s health, apply now to join Ageless Women’s Health — where hormone balance, wellness support, and patient connection come together to create real change.

You can learn more about us by visiting our website Ageless Women’s Health here.

You can also learn more about our larger sister company, Ageless Men’s Health here.

#INDCRM

Keywords :   Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Hormone Replacement Therapy (HRT), Women’s Health Clinic, Wellness Center, IV Therapy, Vitamin Injections, Medical Weight Loss, Health and Wellness Sales, Customer Service, Patient Retention, Clinic Operations, Hormone Therapy for Women, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Aesthetic Clinic, Healthcare Administration, Patient Services, Client Engagement, Community Outreach, Event Marketing, Healthcare Front Desk, Wellness Sales, Medical Assistant (non-clinical), Healthcare Customer Service.

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