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Director, Leadership Executive Coaching

Director, Leadership Executive Coaching

IMPACT GroupSaint Louis, MO, US
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Leadership Executive Coaching

The Director, Leadership Executive Coaching manages IMPACT Groups leadership executive coaching practice, coordinates leadership development pre-sales support, communicates with clients and serves as executive coach and performs special projects.

Key responsibilities include :

  • Manages executive coaching practice
  • Coordinate program designs, coaching guides and supporting materials for client engagement.
  • Manage reporting and quality management for programs.
  • Hire, train, and onboard IMPACT Groups executive coaches.
  • Manage IMPACT Groups executive coaches, providing real-time performance feedback ensuring coaches deliver quality work per client and IMPACT Group specifications and keep required documentation.
  • Apply expertise to work with coaches on troubleshooting issues and challenging coaching situations.
  • Maintains open communication and positive relationships with coaches and clients including hosting quarterly coach networking / development forum.
  • Quantify and communicate the reporting results of Executive Coaching delivery to client or to sales for delivery to clients.
  • Maintain profitability / margins in executive coaching program including setting coach rates, invoicing schedules and approving client invoices.
  • Collaborate with coordinator to manage and oversee delivery of outplacement workshops.

Coordinates leadership development pre-sales support :

  • Serve as central point of contact with sales team to conduct needs analysis and evaluate subject matter expertise needs.
  • Coordinate subject matter experts for sales person calls; oversee assigned subject matter experts to ensure quality and continuity in how programs are offered.
  • Serve as subject matter expert as needed; effectively consult, guide and influence clients to enhance program sales.
  • Consult on development of proposals and statements of work.
  • Evaluate and establish pricing for programs within established ranges with support of Practice VP and sales team member.

    • Supports VP Global Leadership :

  • Supervise and oversee staff and adjunct team members to ensure program implementation, pre-sale support, or other department projects and activities in support of the VP.

    • Serves as Executive Coach for Some Client Projects :

  • Coach participants directly.
  • Design and facilitate workshops or other client programs.

    • Qualifications :

  • 5+ years of experience working in Talent & Leadership Development; must have led others in a business environment.
  • 5+ years of experience as an Executive Coach. Coaching certification preferred.
  • Experience supervising and managing teams of remote, geographically dispersed Coaches and / or Consultants.
  • Experience supporting sales team from a subject matter expertise perspective.
  • Significant Instructional Design knowledge and experience following adult learning principles and instructional design models to fully conceptualize and create workshops.
  • Dynamic, interactive workshop facilitation skills and significant workshop facilitation experience with audiences from a variety of industries and levels.
  • Demonstrated Project Management experience, including making decisions, supervising, evaluating, coaching and guiding others.
  • Consultative business development experience, including contributing to / developing proposals and assisting in closing business.
  • Excellent written and oral communication skills. Skilled in creating written materials using MS Word, Excel, and PowerPoint which project a professional image.
  • Experience working with global clients and colleagues preferred.
  • At least 5-10% overnight travel as required based on client needs.

    • What makes you a great fit :

  • Enjoy working in a fast paced environment with tight timelines; able to navigate and make decisions in novel situations amidst a level of ambiguity.
  • Deep knowledge of current leadership, human resources and talent development trends.
  • Exceptional ability to quickly learn the business strategy, approach and culture of various clients.
  • A positive attitude, creative mindset and the ability to anticipate client needs and quickly problem solve and provide a variety of solutions.
  • Outgoing and charismatic leadership style with a history of instilling and promoting enthusiasm for the business among subordinates, peers and vendors.

    • At IMPACT Group, we believe diversity drives innovationand that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between. We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team memberswhether in-office or remotecan contribute fully and thrive. Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, well partner with you to ensure a barrier-free experience.

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