Restaurant Catering Coordinator

GENERAL DESCRIPTION

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH. Leads in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses Neighborhood to identify new business while maintaining existing business. Leads daily sales efforts to increase revenue for Catering and Back-Line orders.

FOCUS

Responsibilities

In addition to following standard Potbelly operating policies and procedure, accountabilities include :

People

• Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of
• Catering Sales Team
• Supervises backline operations to ensure all associates are POP compliant
• Ensures all backline orders are complete and catering checklist / order verification forms are utilized
• Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
• Acts as a mentor / trainer for associates training on backline operations, ATO, and sales effectiveness
• Assigns / deploys and coordinates delivery drivers for each order
• Coordinates associates to assist in backline peak duties

Customers

Sales

Profit

Accountability

Other Job Responsibilities

ESSENTIAL PHYSICAL FUNCTIONS

EXPERIENCE, EDUCATION AND BEHAVIORS