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Automation Specialist
Automation SpecialistStellantis • Auburn Hills, MI, US
Automation Specialist

Automation Specialist

Stellantis • Auburn Hills, MI, US
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Overview

As an Automation Analyst, you will play a crucial role in optimizing IT processes and enhancing efficiency through automation within the ServiceNow ecosystem and potentially, other technologies. Your primary responsibility will be to design, develop, and implement automated solutions that streamline IT processes within the Global Technology and Operations organization. You\'ll collaborate with cross-functional teams inside GTO and the Global Digital Platform team including Platform Administrators, Database Administrators, System Administrators, and DevOps professionals, to drive continuous delivery and improve production deployment processes.

Key responsibilities

  • Automation Solution Development

Work closely with stakeholders to identify target use cases for automation.

  • Define and document business and functional requirements for software development related to automation.
  • Troubleshoot and develop automated solutions for multiple ServiceNow applications, including both production and sub-production environments.
  • ServiceNow and / or other Automation Expertise

    • Leverage your in-depth knowledge of the ServiceNow platform to create end-to-end automations.

  • Design and build solutions that reduce friction, energy, and cost in security service delivery.
  • Utilize automation tools such as Ansible to optimize development cycle.
  • Process Improvement

    • Analyze existing processes and identify areas for automation.

  • Develop tools, utilities, and automation scripts to assist in functional testing and create test data with a focus on reusability.
  • Train and support other team members on critical automation systems and related processes.
  • Collaboration

    • Work within a cross-functional team to specify, design, develop, test, and implement automation solutions.

  • Collaborate with IT professionals to ensure seamless integration of automated processes.
  • Share knowledge with peers in GTO in order to evangelize transformation in the organization.
  • Support

    • Support developed solutions as well as some legacy automation processes.

    Basic Qualifications

  • Bachelor\'s degree in Computer Science, Information Technology, Engineering, or a related field
  • 3+ years of relevant experience
  • Understanding of technical architecture and integration using APIs
  • Strong analytical skills and problem-solving abilities
  • Excellent communication and teamwork skills

    • Preferred Qualifications

  • Experience with ServiceNow ATF (Automated Test Framework) and other test automation tools (e.g., Selenium, LoadRunner) is preferred
  • Certification in ServiceNow (e.g., ServiceNow Certified Implementation Specialist or ServiceNow Platform Administrator) is highly desirable

    • Benefits

    Salaried Employee Benefits (US, Non-Represented)

    Health & Wellbeing

    Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.

    Compensation, Savings, and Retirement

    Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing.

    Time Away from Work

    Paid time includes company holidays, vacation, and Float / Wellbeing Days.

    Family Benefits

    12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life / Disability and other Insurances.

    Professional Growth

    Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups.

    Company Car & More

    Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.

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    Automation Specialist • Auburn Hills, MI, US