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Inside Sales Representative

Inside Sales Representative

The Slabe Machine ProductsRochester, New York, US
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Description

  • Acts as a liaison between the customer, sales team, production, buying / scheduling, manufacturing, finance, and logistics.
  • Act as the voice of the business and is in direct daily contact with the customer.
  • Conveys the status of orders, pricing, and deliveries to the customer
  • Responsible for supporting sales activities such as Requests for Quotes (RFQs), Purchase Orders, Change Orders, Return Material Authorizations (RMAs), and maintaining both electronic and physical sales order files.
  • The Associate also conveys the status of orders, pricing, and deliveries to the customer

Key Responsibilities

  • Frequent contact with customers, via telephone or email
  • Build & maintain positive relationships with customers
  • Entering and updating orders in the ERP system
  • Partnering with Accounts Receivable to ensure shipments are cleared to be sent
  • Communicate order changes to planning / scheduling
  • Communicate product status to the customer
  • Participates in corrective and preventive actions
  • Communicate with Purchasing regarding third-party vendor quotes and lead times

    • Skills Knowledge and Expertise

  • Knowledge of working in ERP environments
  • Highly skilled in MS Office applications, e. g. Outlook, Excel, Word, Access
  • Process orders / change orders,
  • Capable of meeting assigned deadlines
  • Manufacturing experience desired
  • Understanding of sales order management
  • Ability to create and maintain sales orders and all related documentation (system and paper files)
  • Excellent organizational and time management skills
  • Strong written and verbal communication skills
  • Data entry skills
  • Must be eligible to work in the U.S.A.

    • Benefits

    Comprehensive Benefits - Enjoy health, dental, and vision coverage.

    Generous 401(k) with a company match up to 6%.

    Career Growth – Training, mentorship, and promotion opportunities to help you advance.

    Inclusive Culture – A welcoming environment that celebrates diversity and teamwork.

  • Paid sick time leave.
  • 10 paid holidays annually.

    • Company-paid life insurance, short-term disability .

    ✨ Why work with us...

  • Competitive compensation & benefits
  • Opportunities for growth and advancement
  • A supportive and dynamic work environment

    • Apply today and take the next step in your career!

    The word technology is defined as the practical application of knowledge. Slabe Machines secret to delivering on-time, low-cost, and complex components is to fill a shop with a wide variety of technologically advanced machine tools and ensure that they are efficiently put to use by a team that embraces a wide variety of lean techniques. Adhering to this strategy for the past 80 years has resulted in us becoming world class manufacturer able to offer everything from design and prototyping to full scale production, all at low costs.

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    Inside Sales Representative • Rochester, New York, US