Bowling and Games Host

Job Description

Job Description

Benefits :

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose :

The role purpose of a bowling and games host / hostess at Uptown Alley is to ensure that guests have an enjoyable and memorable experience while participating in various activities such as bowling, arcade games, laser tag, and other attractions offered at the facility.

Key Responsibilities :

Strategic and Financial Responsibilities

Sales and Promotion

Operational Responsibilities

Attraction Management

Lane Assignment and Game Management

Cleaning and Maintenance

Customer Service Responsibilities

Guest Interaction

Customer Service

Teamwork and Collaboration

Education & Qualifications :

Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling

High School Diploma or Equivalent

Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience :

Desirable - Previous experience in a high volume restaurant

Skills & Competencies :

Customer Service Skills

Communication Skills

Organizational Skills

Desirable - Problem-Solving Skills

Technological Proficiency

Guest Management Systems

Desirable - POS Systems

Personal Qualities :

Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages :

English

Desirable - Spanish

Department : Operations / Culinary

Location : On-Site

Travel Required : No

Working Pattern : Monday-Friday, Weekends, Nights, Holidays

Reports To : General Manager / AGM

Collaborates With : Management team, Administrative support

Supports & Engages With : FOH, BOH