Patient Service Representative
ACL DigitalGreen Bay, Wisconsin, United Statesjob_description.job_card.1_day_ago
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job_description.job_card.job_descriptionExperience answering telephones. Exceptional customer service skills. Prior experience in a dental, medical, or healthcare office. Familiarity with insurance plans (HMO / PPO) is a plus. Required : High school diploma or GED. Preferred : None specified.
Position : Patient Services Representative (PRN)
Location : Green Bay, WI
Pay : $21 / hr.
Job Type : Per Diem
Key Responsibilities
- Provide excellent customer service by greeting patients with a smile and addressing them warmly upon arrival and departure.
- Respond to patient inquiries and concerns according to DCA policies.
- Answer incoming calls professionally and promptly.
- Schedule, confirm, and follow up on patient appointments.
- Maintain and update the appointment book.
- Follow up with patients who miss or cancel appointments.
- Register patients using the sign-in sheet.
- Post charges and payments to patient accounts accurately.
- Check and respond to voicemail messages daily.
- Keep the waiting area clean, comfortable, and welcoming for patients.
Required Skills & Experience :
Preferred Skills & Experience :
Education :
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Patient Service Representative • Green Bay, Wisconsin, United States