Regional Property ManagerBerger Rental Communities • Norristown, PA, US
Regional Property Manager
Berger Rental Communities • Norristown, PA, US
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job_description.job_card.job_descriptionTuition assistance program $1,000 employee referral rewards 15 PTO days per year 1 volunteer time off day per year Paid holidays and 2 floating holidays 20% rent discount at any Berger community – eligible on your first day of employment Provide Community Managers with direction to achieve financial performance goals; actively maintains budgetary control and restraint. Hire, train, and mentor Community Managers in all aspects of operations. Analyze and evaluate personnel needs throughout the region, including management, leasing, and service personnel. Serve as final authority for hiring decisions. Review / approve salary adjustments from on-site personnel, upon recommendation from Community Manager. Assure continuing education of staff through seminars, meetings, e-learning, and training programs. Assess training needs of community employees and work with Director of Training to ensure delivery of programs. Assist Community Manager in resolving employee issues concerning performance evaluations, or employee disciplinary actions. Provide direction on all resident issues; mediates resident complaints. Assess physical condition of properties, make recommendations for capital needs. Work closely with Community Managers to evaluate and analyze community’s performance from an operational and financial perspective. Work with the Community Managers to create and implement marketing and promotional programs in order to attract qualified prospective residents. Train his / her team on providing outstanding leasing and maintenance service. Personally, inspect each property in the region on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior. Oversee and personally spot check turnaround standards, i.e., carpet repair or shampoo, painting, and appliance repair, whether performed in-house or by outside contractors. Monitor move-out procedures, including status and ready boards to assure apartment homes are being made ready within the BC standard time. Evaluate the condition of the landscape / curb appeal with the Community Manager; develop a plan for maintaining outstanding curb appeal. Working alongside the Capital Improvement and Construction Manager, solicit and approve bids for major contract work, such as major plumbing electrical work, or replacing major equipment. Field calls from residents, review and respond to resident survey cards. Prepare annual budget for each community in region. Oversee all income and expense accounts to maximize operating income. Manage apartment rental rates for new and renewing residents. Meet company benchmarks for occupancy, collections, margin, and net operating income. Ensure timely and accurate submission of reports, payables, etc. Train Community Manager in sound fiscal management and fiscal responsibility. Complete a thorough review of monthly operating statement and general ledger. Implement programs designed to increase NOI and / or property value. Maintain control over expenditures at the community level, reviewing for approval on-site purchase requisitions over predetermined threshold. Review and inspect all capital replacement plan in the region. Monitor communities for compliance with Fair Housing laws and all other applicable rules and regulations. Train employees to provide complete and accurate documentation of all operational and financial performance requirements. Develop and disseminate procedures to ensure compliance with all company policies and procedures Proven track record of motivating a team to exceed goals. Possess a strong commitment to excellence. Knowledge and understanding of managing a budget and financial performance. Exceptional interpersonal, written, and verbal reasoning / communication skills and critical thinking ability Demonstrate excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment. Be dependable, reliable and follow through on commitments, producing timely work to required or higher standard. Be attentive to detail and monitoring adherence to company standards and policies. Positive, “can-do" attitude, professionalism, and a high level of enthusiasm and ownership Demonstrated proficiency with Microsoft Office and general computer skills. Experience with property management software Knowledge of Fair Housing laws Passion for continuous learning Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group. Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.
Job Description
Job Description
Regional Property Manager
Benefits available on the 1st of the month, following only 30 days of employment :
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts for Medical Expenses and Dependent Care
- Short-Term Disability Income Insurance – at no cost!
- Long-Term Disability Income Insurance – at no cost!
- Life Insurance – at no cost!
- Additional buy-up option available
- 401K plan with employer match
Added benefits :
Location : Norristown, Ardmore, Haverford, Bala Cynwyd and West Chester, PA.
Type : Full Time
Minimum Experience : Five years of residential property management experience with multi-site management is required.
Role & Responsibilities
As the Regional Property Manager your responsibilities will include :
Property Management
Financial
Compliance
About You
You might be a great fit for this role if you have :
Who We Are
Berger Communities embraces a strong organizational structure that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation.BC is a proud equal opportunity employer.
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Regional Property Manager • Norristown, PA, US
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