Bartender

Overview

The bartender is responsible for greeting guests and providing a pleasant drinking experience. The bartender has knowledge about spirits, cocktails and wine and with that knowledge, upsells, recommends menu items, creates new recipes and learns about the guest's preferences. The bartender will prepare food, drinks and will handle cleaning duties as well.

Responsibilities

Operations

• Provide a pleasant drinking experience to guests.
• Verify identification and age requirement to serve alcoholic beverage.
• Prepare alcoholic and non-alcoholic beverages.
• Prepare and cook bar food items.
• Mix traditional and creative cocktails.
• Develop / research new cocktail recipes based on trend and seasons.
• Make suggestions based on guest's preferences.
• Process payment from guests.
• Restock and replenish bar inventory and supplies.
• Clean glasses, plates and bar utensils.
• Maintain a clean work area by removing trash, cleaning tables, washing glasses, utensils, and equipment.
• Adhere to proper alcohol handling, sanitation, and safety procedures, and maintain appropriate dating, labeling, and rotation of all beverage items.
• Demonstrate brand standards, behaviors, hallmarks and mandates.
• Follow all emergency and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors.
• Follow all guidelines, policies and procedures as outlined by PHM's Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc.

Interpersonal Relationships

Financials

Working Environment

The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may require being outdoors. In addition, the bar and kitchen area is often hot / cold, damp and the temperature may vary throughout the day. Some travel may be required in order to attend hotel events not limited to meetings, trainings etc.

Education

High School Diploma or equivalent.

Experience

Minimum 1-year bartending experience, equivalent, or a combination of education and experience.

Knowledge

Skills

Abilities

Physical Requirements

Prolonged standing / walking for 8+ hours.

Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs.

Business Attire

To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming.

Preferred Qualifications

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