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FOH Supervisor

FOH Supervisor

San Pedro Fish Market and RestaurantLong Beach, CA, US
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Our FOH Supervisor exhibits a dynamic personality, a passion for coaching our crew and an excitement in providing our guests with an amazing experience. This position requires a team-oriented, well-spoken individual with the talent to remain proactive in a fast-paced environment that exemplifies leading by example.

Perks

  • Medical, dental and vision health benefits
  • 401(K) Retirement
  • Paid sick & vacation time
  • Discounted / Free employee meal
  • Family & Friends discounts

Essential Duties And Accountabilities

  • Oversee the dining areas including table-touch, guest recovery, voids / comps and maintain the proper atmosphere (i.e. lights, music, heaters, fans, etc.).
  • Engage with and build relationships with guests to promote future visits.
  • Uphold the Company's service standards and KOF Teamwork Responsibilities.
  • Coach and drive positive crew behavior that aligns with our Core Values focusing on accountability, integrity and teamwork.
  • Train, develop and supervise crew members; continually observe performance and encourage improvement where necessary.
  • Reinforce the crew's completion of opening and closing checklists.
  • Complete Server and Bartender checkouts and ensure all side work is complete.
  • Evaluate daily and weekly staffing needs and suggest alternate schedules with Management.
  • Conduct opening and closing procedures including opening and securing the location, setting and the alarm, opening / closing the safe, distributing cash drawers and counting petty cash.
  • Conduct closing procedures including counting cash drawers and petty cash, securing the safe, verifying the deposit and performing an end-of-night walk through to ensure all window and doors are secure.
  • Continually evaluate efficiency standards with the restaurant to increase profitability.
  • Effectively communicate with crew, peers and senior management.
  • Follow and enforce company policies and procedures.
  • Maintain a safe working environment for crew and guests.
  • Comply with all city, state, federal and Company regulations, sanitation guidelines, and safety policies and promptly report violations or concerns to the General Manager.

    • EDUCATION AND CERTIFICATIONS

  • Minimum of a high school diploma or equivalent required, some college preferred.
  • 5+ years of food service or hospitality experience.
  • Bi-lingual (English / Spanish) highly preferred.
  • Current Manager Food Handler's Card and RBS certification must be maintained.

    • Knowledge, Skills And Abilities

  • Ability to communicate professionally and effectively with others.
  • Must be legally eligible to serve alcohol.
  • Ability to read, write and comprehend English.
  • Ability to read, interpret and understand an extensive variety of work-related instructions and documents pertaining to Company operations, safety, finance, HR and payroll.
  • Basic math skills and the ability to manage cash and process credit cards and refunds.
  • Ability to effectively collaborate with others to reach common goals.
  • Proficient in MS Office including Word and Excel and able to adapt to new systems quickly.
  • Ability to use the Company's timekeeping system and point of service system.
  • Flexibility to work over 40 hours per week, weekends and holidays.
  • Working knowledge of city, state and federal hospitality guidelines.

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