Ryan White Patient Support Specialist

Provide peer support to individuals living with HIV / AIDS and their families to promote increased client involvement in their medical care.

Responsibilities

• Meet with newly diagnosed and out of care clients to provide peer support.
• Provide follow up to new clients once they have been assigned a case manager.
• Assist clients in navigating the HIV system of care.
• Conduct ongoing contact with clients, including phone and face-to-face visits with clients.
• Maintain and submit required documentation.
• Maintain confidentiality and ethical practices at all times.
• Promote and foster a welcoming and patient-centered environment.
• Seek out and provide recommendations on how to improve the program.
• Work collaboratively with staff to plan and implement client-centered supports.
• Participate in all appropriate meetings, including community meetings on client\'s behalf.
• Promote medical and treatment adherence and increased involvement with self-care by accompanying clients on medical appointments.
• Encourage community involvement and participate in community outreach activities.
• Follow all guidelines and procedures related to time and attendance management.
• Report any significant concerns to supervisor.
• Maintain training requirements and provide documentation to HR for record retention.
• Understand and follow the Employee Handbook.
• Provide an effective communication link between billing staff and providers.
• Work professionally as a team member with other department employees and centers.
• Perform other duties as assigned by supervisor.

Requirements

Supervises

None.

Physical Requirements

Work Environment

Salary : $15.30 per hour

Seniority level

Employment type

Job function

Industries

Referrals increase your chances of interviewing at CareSouth Medical & Dental by 2x

Get notified about new Support Specialist jobs in Baton Rouge, LA.

J-18808-Ljbffr