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ADMINISTRATIVE ASSISTANT II

ADMINISTRATIVE ASSISTANT II

City of AmarilloAmarillo, TX, US
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Parks Receptionist

Serves as receptionist for department, greets the general public, answers multi-line phones, answers general Park related information. Schedules Park reservations, booking online activities / event registrations, handles money, prepares the daily cash reports, maintains computer filing system. Processing fuel tickets, reports, creating electric invoices, and maintains spreadsheet for all work orders. Inputs information into the budget data tools for the Parks Dept, clips Park related articles from the newspaper, scans invoices, credit cards and other documents into computer system. Input / manage work orders. Must be able to take detailed and accurate phone messages and / or walk-in messages for other office personnel. Dependability is a must! All responsibilities of this position shall be performed with minimal supervision.

Essential Responsibilities

  • Serves as receptionist for department using proper telephone etiquette and extensive personal public contact as well as answering multi-line phones.
  • Responsible for arriving and clocking in no later than 8 a.m. to be ready to open for business for the day and close office in a timely and dependable manner at the end of the day.
  • Will on some occasions be responsible to cover office and may be the only individual present.
  • Must have the ability to take accurate messages and communicate information to necessary staff.
  • Schedules park reservations and assists Administrative Technician on any special event reservations in their absence.
  • Post activities / event registration accurately in parks software.
  • Handle money, prepares and balances cash reports daily and prior to leaving for the day.
  • Assists public with various inquiries through familiarity with and working knowledge of services offered by all departments within the divisions including the golf courses, tennis, recreation, and swimming programs, athletics, field office operations, special events, Warford and Senior Services activities.
  • Assists Office Manager and Administrative Technician with special projects / events as needed.
  • Responsible for scanning all Invoices, credit cards and other documents for the Administrative office.
  • Prepares credit cards for scanning for multiple divisions within the Department.
  • Maintain reports on spreadsheet.
  • Receive and process fuel tickets.
  • Maintain deadline dates, update, balance and track all work orders on spreadsheet daily.
  • Process electrical invoices.
  • Maintain and update budget data tools for the Parks Dept.
  • Completes assigned tasks and performs additional responsibilities as needed.

Minimum Requirements

  • Graduation from high school or GED supplemented by experience in website development and maintenance, office and record-keeping experience, and working with the public or any combination of education, training, experience, knowledge, skills, and or abilities which would allow an individual to perform the duties of this position.
  • Good typing skills are required, 40 wpm is preferred.
  • Must possess, or be able to obtain within thirty (30) days, a valid Texas Drivers License.
  • Experience in digital / online communications and website upkeep required.
  • Bi-lingual is preferred but not required.
  • Knowledge, Skills, and Abilities

  • Must be dependable and team oriented.
  • Requires good communication, organizational and public relations skills.
  • Requires heavy public contact in a very fast paced environment.
  • Ability to perform multiple tasks with interruptions.
  • Understanding of basic office services and customer service principles.
  • Accurate data entry skills.
  • Attention to detail.
  • Must be able to complete multiple tasks while coping with numerous interruptions.
  • Experience in website development and maintenance.
  • Experience in social media platforms.
  • Employee must be trustworthy and dependable, as this position will be responsible for office operation and cash management on a daily basis for the Parks Administrative Department to include a large volume of electronic reservations.
  • ADA Profile

    Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to lift 30 lbs. The employee is also required to balance, crouch, feel, finger, handle, pull, push, reach, speak, stand, stoop, talk, see, and walk. Requires sitting or standing for long periods of time. Also requires the ability to make rational decisions and perform repetitive motions.

    Work Environment

  • Fast paced, outstanding customer service, team-oriented environment.
  • Requires above average ability to operate under pressure from constant phone calls and citizen requests.
  • Ability to perform multiple tasks with constant interruption.
  • Possibility of sitting for long periods of time.
  • Office atmosphere is generally hectic and noisy.
  • Indoor work environment with occasional tasks performed outside. This position will occasionally be exposed to elements such as rain, snow, wind, etc.
  • Monday-Friday, 8am to 5pm.
  • Occasional evening and weekend work.
  • The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.

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