Financial Relationship Banker - Registered

Financial Relationship Banker - Registered

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker - Registered, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities :

• Provides excellent customer service and effectively resolving complex customer issues.
• Process customer transactions accurately and efficiently and balance daily.
• Responsible for consistent business development and calling program while servicing walk-in customers.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, outside calling, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintains knowledge of all products, services, technology and policies.
• Adheres to all operational, security, risk and regulatory policies and procedures.
• Performs other duties as assigned.

Basic Qualifications :

Preferred Qualifications :

No = eligible for overtime pay

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