Talent.com
Engineering Operations Manager
Engineering Operations ManagerIBM • Armonk, NY, US
Engineering Operations Manager

Engineering Operations Manager

IBM • Armonk, NY, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Join to apply for the Engineering Operations Manager role at IBM

Introduction As the Engineering Operations Manager, you will lead engineering operations across the Mid-Hudson Valley (MHV) and broader Americas region. This role requires a strategic leader, while operating in a fast pace enviroment with a deep technical expertise in facilities management, particularly in mechanical and electrical systems. You will drive operational excellence, foster cross-functional collaboration, and ensure service delivery meets IBM's high standards.

Your Role And Responsibilities

  • Lead a team of electrical and mechanical engineers; serve as the subject matter expert for the market
  • Build trusted relationships with internal and external stakeholders, proactively solving challenges and driving improvements
  • Develop deep client business intelligence to anticipate needs and deliver strategic value
  • Ability to respond and provide resolution in a 24x7 critical environment
  • Oversee operations of mechanical, electrical, critical environments, and fire / life safety systems for a diverse portfolio
  • Ensure compliance with preventative maintenance program that is completed by the service provider
  • Optimize SOPs and implement best practices across the portfolio

Cross-Functional Collaboration

  • Partner with on-account service providers, SMEs, CIO teams, Space & Occupancy, IT, Security, EHS, and strategic vendors
  • Support regional initiatives while maintaining consistency and quality across the Americas
  • Translate complex technical requirements into actionable business solutions
  • Lead continuous improvement initiatives to enhance service delivery and efficiency
  • Participate in capital planning for the portfolio and act as engineering MSE on capital projects

    • Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

    Qualifications

  • 10+ years in senior-level Facilities Engineering role or technical leadership roles
  • Subject matter expertise in hard services within facilities management or critical infrastructure environment
  • Strong knowledge of mechanical, electrical, critical environment systems, and local codes
  • Experience with contracts, budget, schedule, and construction projects
  • Exceptional team leadership and talent development skills
  • Strategic thinker with the ability to connect technical solutions to business outcomes
  • Professional Engineer License is a plus
  • Bachelor's degree in Engineering or equivalent technical discipline
  • Proven experience managing diverse facilities across multiple regions
  • Demonstrated success in delivering complex engineer programs
  • Analytical mindset with a data-driven approach to problem-solving

    • Education and Employment Details

  • Preferred Education : Technical Diploma
  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : IT Services and IT Consulting

    • Referrals increase your chances of interviewing at IBM. Get notified about new Engineering Operations Manager jobs in Armonk, NY.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Armonk, NY, US