General Manager – 15 to Fit Method Pilates Studio
Job Summary
Are you one that loves overseeing all operational, sales, staffing, and client service functions within a studio? The ideal candidate for this leadership role is passionate about fitness and education, thrives in a fast-paced environment, and is deeply invested in growing a high-performing team while ensuring an exceptional experience for both clients and staff. You’ll be using your strong business acumen, leadership skills, and ability to execute with precision.
Responsibilities and Duties
Sales & Marketing
You’ll be excited to drive lead generation through grassroots marketing, partnerships, social media, and networking events. And once the leads come in, you’ll implement and oversee the intro private session sales process, as well as personally convert leads into members and oversee all membership sales. As you oversee the results, you’ll exercise discipline in analyzing the sales data and adjusting the strategies to exceed revenue targets across memberships, retail, private training, and education programs.
Operations & Studio Management
Your professionalism and eye for detail will come into play as you ensure studio cleanliness, safety, and organization, including small equipment checks and external appearance. Overseeing supply management (toiletries, towels, water, etc.) and retail inventory, is included, as is ensuring all studio literature, forms, and admin materials are up-to-date and well-stocked.
With respect to customer service, your communication skills will come in handy when managing any issues or outstanding client dues. Your technical or organizational skills will be a huge benefit as you proficiently use Mindbody for scheduling, sales, revenue reports, attendance tracking, and client account management.
Team Management & HR
As General Manager, you’ll get to lead the efforts in building onto and leading the amazing team through hiring, onboarding, scheduling, and managing instructors and administrative staff. You’ll conduct or oversee instructor evaluations and ensure teaching quality and professionalism. You’ll train and supervise sales standards to instructors and other staff, holding team members accountable to studio standards. Your energy will be helpful in building and maintaining a positive, inclusive, and growth- minded studio culture. And as part of the GM role, you’ll be approving vacation requests, tracking training hours, and overseeing payroll and timecard accuracy.
Leadership & Strategic Planning
Qualifications and Skills
Work Environment
Compensation and Benefits
($25.00 per hour plus performance bonuses up to 25 hours per week)
Culture & Core Values
❏ POSITIVE IMPACT. We are here to make a positive impact on our community.
❏ FUN! We are here to help others develop a LOVE for fitness. We work hard but have a good time doing it.
❏ EDUCATE and SUPPORT. We exist to support and educate our community on how to safely achieve the toned, healthy bodies they want in a fun and encouraging environment.
❏ CREATIVITY We encourage creativity and development of individual abilities.
❏ COLLABORATION. We value collaboration and believe working together produces greater outcomes than one can alone. This value extends to our clients and team members alike.
Our Promise
We promise to provide the safest and most effective way to achieve the toned, healthy body you want in a fun and encouraging environment you’ll love.
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General Manager • Mooresville, NC, United States