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On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now

On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now

Geeks on SiteNewton, IA, US
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On-Call IT Field Technician โ€“ PC, Mac, Printer & Scanner Support

๐Ÿ“ Location : Multiple U.S. Cities (Local, Onsite Support)

๐Ÿ’ผ Job Type : Independent Contractor (1099)

๐Ÿ’ฐ Pay : $40โ€“$45 / hour (on-site) + mileage reimbursement over 20 miles one way

๐Ÿ—“ Schedule : Flexible โ€“ You accept jobs based on your availability

โš ๏ธ Important Note

This is an on-call, 1099 independent contractor role with no guaranteed hours .

Youโ€™ll join our technician network and receive job opportunities based on your location and stated availability . You decide which jobs you want to accept.

About Geeks on Site

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. Weโ€™re expanding our network of skilled on-call technicians to meet growing demand for in-person support โ€” including computers, networks, printers, and more.

About the Role

Weโ€™re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.

This includes troubleshooting PCs and Macs , resolving network issues , and repairing or configuring printers / scanners โ€” including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

Youโ€™ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities

  • Diagnose and repair hardware / software issues on Windows and macOS systems
  • Resolve boot errors, OS issues, and login problems
  • Set up or troubleshoot Wi-Fi and wired internet connections
  • Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
  • Configure or connect printers and scanners (Canon, HP, Brother, etc.)
  • Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
  • Perform general maintenance on multifunction printers (MFPs)
  • Reinstall operating systems using bootable USBs or recovery media
  • Install remote tools or shortcuts as requested
  • Communicate clearly with customers and provide basic post-service support
  • Document service visits and escalate complex issues as needed

Requirements

  • 2+ years of field IT support experience , including computer and printer work
  • Familiarity with Canon , HP , and other common printer brands
  • Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
  • Experience with both Windows (10 / 11) and macOS troubleshooting
  • Must have personal tools (bootable USB, screwdriver set, etc.)
  • Reliable vehicle and valid driver's license
  • Smartphone with camera and data for documentation and communication
  • Ability to work independently and maintain a professional demeanor
  • Benefits

    Compensation

  • $40โ€“$45 per hour for on-site time
  • Mileage reimbursement for travel over 20 miles (one way)
  • Flexible scheduling โ€” accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely
  • โœ… What to Expect After You Apply

  • ๐Ÿ“ž Intro Call โ€“ A recruiter will contact you for a quick chat
  • ๐Ÿ“ Onboarding โ€“ Complete paperwork and tax forms electronically
  • ๐Ÿ” Background Check โ€“ Mandatory before activation
  • ๐Ÿ“… Set Your Availability โ€“ You enter your availability in our tech portal
  • ๐Ÿ“ฒ Start Receiving Jobs โ€“ Youโ€™ll be dispatched jobs based on proximity & skills
  • Join Our Technician Network

    If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, weโ€™d love to hear from you.

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