Job Description
Job Description
Benefits :
401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWe are seeking a highly organized, detail oriented Medical Office Coordinator to support high-efficiency day to day operations and play a key role in exceeding the clinics performance goals. This is not a passive front desk job. Our ideal team member will bring initiative, creativity, and results.
As the clinic evolves into a regenerative medicine model, youll help shape both the clinical experience and the growth of an innovative practice.
In the coming months well be opening a new location, creating opportunities for leadership and advancement.
Key Responsibilities
- Manage the patient schedule with a goal of 95% schedule fill rate
- Confirm patient appointments, manage reminders, and ensure low cancellation / no-show rates (
- Monitor and maintain patient volume targets
- Make outbound calls to past and current patients to drive reactivation and follow-ups
- Coordinate patient check-in / out, insurance verification support, and proper flow of medical records
- Track and report key metrics that improve patient retention and revenue growth
- Support team building, staff training, and efficiency initiatives
- Track and replenish clinical and office inventory weekly to prevent shortages
What Success Looks Like
- 95%+ schedule fullness across all providers
- Less than 10% cancellation and no-show rate
- 200+ outbound calls per week (past patients, reactivations, confirmations)
- Timely documentation and patient communication logging
Qualifications
- Bachelors degree or equivalent
- 2+ years of experience in medical office coordination or front desk in a healthcare setting
- Strong understanding of medical scheduling systems, EMRs, and insurance basics
- Excellent communication and phone skills; professional and friendly demeanor
- Comfortable in a fast-paced, multitasking clinical environment
- Ability to support cross-training and backup roles across staff
- Tech-savvy
What We Offer
- Competitive pay + bonus opportunities
- Career advancement in a rapidly growing practice
- Advanced training in regenerative and orthopedic protocols from industry leaders
- Full benefits package including health, dental, vision, life insurance, 401(k) with matching, retirement plan, paid time off, and employee assistance program
About Us
At ANEW Regenerative Medicine we specialize in regenerative medicine treatments that help patients heal naturally without long-term medication or invasive surgery. Our services include PRP, shockwave therapy, and other advanced therapies that deliver real results. We are a modern, fast-growing clinic where patient outcomes and practice growth are closely connected.