Administrative Coordinator, Property Management

Description

Job Overview :

As an Administrative Coordinator, you’ll be responsible for providing administrative support to property management teams on behalf of clients. Our Community Support Services (CSS) team allows FirstService Residential to “Aim High” and set the standard for service and professionalism in our industry.

This hybrid role is available at our Manhattan Corporate office.

Your Responsibilities :

• Engage with homeowners, boards, committees, and internal teams to ensure that residents are able to submit applications for alterations, including collecting deposits and fees, organizing rules and regulations information, tracking and reporting
• Track approval status, next steps, and coordinate events like image collection, initial inspections, permits, etc.
• Ensure approval steps are completed as required by board and committee members
• Communicate proactively with homeowners throughout the approval process
• Leverage Zendesk, Connect, E-Apply, and other systems in support of the intake, tracking, and workflow management of architectural modifications.
• Coordinate post-approval steps in the architectural modification workflow including communication notices, scheduling inspections and facilitating deposit returns
• Sending out mass mailing and unit-level mailings, electronic correspondence via letters, emails, and phone blasts
• Saving & filing electronic records using our system of record, Connect
• Update and maintain reports
• Support property transition process, including managing property records, and data entry
• Upkeep of Connect resident portal and associate data entry as needed

Skills & Qualifications :

What We Offer :

As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.

Compensation

$ 25.00 - $ 28.85 / hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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