Massage Therapist | Full Time (Austin)

Massage Therapist | Full Time

Omni Hotels & Resorts is seeking Massage Therapist | Full Time for the beautiful new Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company, then you will love working with Omni!

We are proud to announce that we ranked among the best resorts in Texas : Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024.

Responsibilities

• Adhere to all policies and procedures and state laws.
• Perform all guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction.
• Maintain a cooperative, team-like attitude in working with management and fellow associates in all Omni departments. Help achieve our common goals of maximizing guest satisfaction and profit margins.
• Maintain a positive attitude towards co-workers and the job being performed.
• Report to work on time in a properly cleaned and pressed uniform. Hygiene is key in this environment due to the close proximity working with the clients. At no time is cigarette smoke allowed to be on the hands, hair, clothes, or breath of a spa employee during a shift.
• Adhere to a professional relationship with clients of The Spa. Discussion of internal matters of any sort with clients is not permitted.
• Without exception : performing Consultation and Verbal Communication on every client you service. Solicit specific information about any medical conditions that may be impacted by the treatments. Advise client of potential impact.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Be fluent and knowledgeable about massage and body services including pricing.
• Perform all services for which training has been received in the allotted period and without personal interpretation of the treatment application.
• Maintain all massage and body treatment rooms in a sanitary condition.
• Promote and sell retail products.
• Keep work area neat and clean at all times, personal items should never be visible.
• Keep work area stocked with sufficient supplies for a full day of operation.
• Clean equipment and common areas used after performing services.
• Fold towels and linens for use in the service areas as needed.
• Properly use authority within given guidelines to keep our guests happy.
• Inform managers of ways to improve overall operation of the spa, your working experience and the comfort of our guests.
• Assist other departments whenever necessary (and available).
• Attend all training sessions, learning new techniques to be used in the performance of the job. Attend Omni required training classes.
• Maintain current certifications / licenses to be displayed in the Spa. A copy will kept on file in the Spa. It is the therapist's responsibility to never allow this license to expire. If this happens, immediate suspension without pay will be necessary.
• Perform any reasonable tasks assigned by a supervisor or manager.
• Perform massages, body treatments and any service listed on our spa menu administered by a massage therapist.
• Change linens and sanitize in between guests.
• Report any maintenance problems throughout the spa to management.
• Help train fellow therapists on newest techniques for massage and body treatments.
• Stay current and educated with new treatments and products in the Spa industry.
• Promote self as well as other Spa, Hotel and Club affiliates and services.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

Qualifications

Omni Hotels & Resorts is an equal opportunity employer. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.