Manages the New Product Introduction (NPI) process from customer inquiry through production release,
ensuring products are properly documented, quoted, and transitioned into manufacturing with complete
accuracy and efficiency.
- Responsibilities :
- Review and analyze customer product documentation, specifications, drawings, and BOMs to determine manufacturing feasibility and requirements
- Create and maintain accurate Bills of Materials (BOMs) in the ERP / MRP system, ensuring part numbers, quantities, and specifications are correct
- Develop comprehensive work instructions, assembly drawings, and manufacturing documentation for production personnel
- Prepare detailed cost estimates and quotes for new products, including, labor hours, tooling requirements, and manufacturing overhead
- Coordinate with customers to clarify product requirements, resolve technical questions, and manage documentation revisions
- Lead NPI project activities from quotation through first article build, ensuring smooth handoff to production
- Conduct Design for Manufacturability (DFM) reviews and provide feedback to customers on potential manufacturing challenges or cost-reduction opportunities
- Verify component availability, identify long-lead items, and work with procurement to establish supply chain readiness
- Create and maintain Product Travelers, routing information, and process control documentation
- Collaborate with Process Engineering to ensure production line readiness for new product launches
- Support first article builds, pilot runs, and production ramp-up activities
- Maintain product file records and engineering change documentation throughout product lifecycle
- Interface with Quality to establish inspection criteria and test requirements for new products
- Requirements :
- Bachelor's degree in Mechanical, Manufacturing, Industrial Engineering, or a related field, or equivalent work experience in electronics manufacturing
- Proven experience in product engineering, NPI, or customer-facing technical roles within electronics manufacturing services (EMS) or contract manufacturing
- Strong ability to read and interpret electronic schematics, assembly drawings, technical specifications, and customer documentation
- Proficiency with ERP / MRP systems for BOM creation and management
- Experience with quoting processes and understanding of manufacturing cost drivers
- Excellent written and verbal communication skills, with ability to interface professionally with customers, suppliers, and internal teams
- Detail-oriented with strong organizational skills and ability to manage multiple NPI projects simultaneously
- Knowledge of electronic components, PCB assemblies, and electromechanical assembly techniques
- Familiarity with quality systems such as IPC standards, ISO 9001, AS9100
- Proficiency in Microsoft Office Suite (Excel, Word) and Google Workspace; experience with project management tools
- Problem-solving mindset with ability to identify issues early and work collaboratively to develop solutions
- Ability to work in a fast-paced environment and adapt to changing customer requirements and project priorities
EOE