Head of Operations

Head Of Operations

This is a unique opportunity to step into an influential leadership role at a pivotal moment of growth. As Head of Operations, you'll manage the essential business functions that keep UpCodes running smoothly day-to-day.

You'll directly oversee HR, Recruiting, Support, Finance, Accounting, Legal, Compliance, Government Relations, and General Operations while working closely with department heads and the cofounders. From budget tracking and compensation reviews to vendor management, planning cycles, and investor updates, your role is to bring clarity and executional excellence to complex operational areas while proactively identifying improvements to help the team run more effectively.

This is an ideal role for a leader who thrives in ambiguity, has deep experience in startup operations, and wants to help shape a mission-driven company with real-world impact.

What You'll Do

• Own and improve core operational systems across Recruiting, Support, Finance, Legal, HR, and Compliance
• Lead a high-trust team of direct reports across Ops, Recruiting, and Support
• Build scalable processes and systems for planning, budgeting, contracting, compensation, and more
• Manage vendor relationships and external partnerships (law firms, tax advisors, insurance brokers, etc.)
• Drive company-wide planning processes, metrics tracking, and internal communications (including annual planning, All Hands, goal dashboards, etc.)
• Lead or support strategic projects and funding milestones
• Oversee our external Government Relations team and make trips to DC for lobbying efforts (to oppose private ownership of the law)
• Operate as a trusted partner to the cofounders and other department heads

The Ideal Candidate