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Bilingual Cable Collections Representative

Bilingual Cable Collections Representative

CornerStone StaffingArlington, TX, US
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Bilingual Cable Collections Representative

Arlington, TX (76010) | Onsite

REQUIRED QUALIFICATIONS

  • Bilingual (English / Spanish)
  • GREAT job stability (no more than 3 jobs in the past 5 years)
  • NO delinquent cable bills
  • MUST have a Valid TX DL
  • Background Check (NO FELONIES)
  • GREAT attention to detail and very meticulous!
  • HS Diploma / GED
  • Good attendance
  • Self-starter and take direction well

PREFERRED SKILLS

  • Experience in customer service within retail or restaurant settings
  • Strong attention to detail and organization
  • Reliable attendance and self-direction
  • COMPENSATION & SCHEDULE

  • $17 / hr
  • Hours :
  • Part-Time : 24 hours / week
  • Monday, Tuesday, Thursday & Friday, 10AM to 4 : 30PM
  • W2
  • Possible Temp to Hire
  • Start Date : Next Week
  • Job ID : 152371
  • ROLE IMPACT

  • Supports customer retention and revenue recovery by engaging Spanish- and English-speaking customers with professionalism and urgency
  • Conduct outbound calls to resolve outstanding cable service bills, ensuring compliance and customer satisfaction.
  • KEY RESPONSIBILITIES

  • Make outbound calls to collect on past-due cable accounts
  • Provide bilingual customer service in both English and Spanish
  • Adhere to call scripts and compliance standards for collections
  • Document customer interactions accurately and in detail
  • Collaborate with team leads to escalate complex account issues
  • CORE TOOLS & SYSTEMS

  • Standard call center phone systems
  • Internal collections database (CRM)
  • Microsoft Outlook and Excel for documentation
  • LEGAL NOTICE

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :

    https : / / www.cornerstonestaffing.com / privacy

    #ARLINGTON123

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    Collection Representative • Arlington, TX, US

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