Commercial Lines Account Manager

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Job Description

Job Title : Commercial Lines Account Manager

Job Description

Job Title : Commercial Lines Account Manager

Job Summary

We are seeking an experienced, dynamic, and detail-oriented Commercial Lines Account Manager to join our team. In this role, you will serve as a key point of contact for clients, ensuring their commercial insurance needs are managed with exceptional accuracy and care. You will build strong client relationships, provide high-quality service, and contribute to our core mission of delivering outstanding insurance solutions. This position offers significant opportunities for professional growth in a collaborative and inclusive work environment.

Responsibilities

• Develop and maintain strong relationships with commercial clients, acting as their primary point of contact for insurance-related concerns.
• Manage a portfolio of commercial insurance accounts by analyzing client needs and providing tailored insurance solutions.
• Process account renewals, endorsements, and changes efficiently and in compliance with agency and carrier guidelines.
• Support clients during claim processes, advocating for timely resolution and exceptional service.
• Collaborate with producers, underwriters, and other team members to ensure accurate and complete policy issuance and servicing.
• Conduct periodic policy reviews to identify upselling or cross-selling opportunities while prioritizing the client's best interests.
• Ensure all documentation is accurate, complete, and entered into the agency management system in a timely manner.
• Stay informed about industry trends, regulations, and emerging risks to provide proactive, relevant advice to clients.
• Handle client inquiries with professionalism and provide prompt and accurate responses.

Qualifications / Requirements

Disclaimer : Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales, Business Development, and Finance

Industries

Banking, Financial Services, and Insurance

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