Patient Care Coordinator

Job Description

Job Description

We are looking for a dedicated Patient Care Coordinator to join our team in Dorchester, Massachusetts. In this contract position, you will play a critical role in ensuring smooth patient interactions and efficient scheduling processes. If you are passionate about supporting patients and maintaining organized medical records, this role offers an excellent opportunity to contribute to high-quality care.

Responsibilities :

• Coordinate patient appointments, ensuring schedules are optimized for both patients and providers.
• Maintain and update patient medical records with accuracy and confidentiality.
• Assist patients with inquiries related to their appointments, medical records, and care processes.
• Facilitate the check-in process for patients, ensuring they are prepared for their appointments.
• Collaborate with healthcare staff to address patient needs and streamline administrative workflows.
• Provide reminders for upcoming appointments and follow-ups to improve patient attendance.
• Monitor scheduling systems to identify and resolve conflicts or errors.
• Ensure compliance with healthcare regulations and organizational policies during patient interactions.
• Support patients in navigating healthcare services and resources available to them.
• Previous experience in patient scheduling and healthcare coordination.
• Strong organizational skills with attention to detail.
• Familiarity with maintaining medical records and handling sensitive information.
• Excellent communication skills to interact effectively with patients and healthcare staff.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Knowledge of healthcare regulations and patient confidentiality standards.
• Proficiency in using scheduling software and medical record systems.
• A customer-focused mindset with a commitment to providing quality service.