Commercial Hvac Service Technician

Job Description

Job Description

Job Title : HVAC Service Technician

Job Location : Elkridge MD

Reports to : Service General Manager

FLSA Status : Non-Exempt

This is a FULL-TIME position

Overview :

Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.

We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. This position is with one of our operating companies Hobbs & Associates Inc. Check out their website here :  Hobbs & Associates

About the Role :

Under the guidance of the Service General Manager, the HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you’ll be the go-to problem solver our customers count on.

This role is all about creating positive experiences — identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company.

You’ll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.

Essential Duties and Responsibilities :

To succeed in this role, a Commercial HVAC Service Technician must demonstrate advanced technical ability, strong problem-solving skills, and a commitment to customer satisfaction. Core responsibilities include :

• Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
• Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
• Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
• Vehicle & Equipment Readiness – Maintain a clean, organized, and well-stocked service vehicle. Ensure personal tools and equipment are kept in optimal working condition.
• Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
• Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
• Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs.
• Other Duties as Assigned – Contribute to the team and company by stepping in where needed.

Additional Role Highlights :

Competencies

Experience & Requirements

Physical Demands / Work Environment :

This role is primarily field-based and physically active. HVAC Service Technicians can expect to spend the majority of their time on their feet, walking, standing, climbing ladders, bending, crouching, or working in tight and confined spaces. Extended periods of physical activity are common while diagnosing and repairing equipment at customer job sites.

While a small portion of time (approximately 25%) may be spent in an office setting completing reports or administrative tasks at a computer, most responsibilities require hands-on work with tools and equipment. Technicians must regularly lift and move items up to 50 pounds and occasionally up to 100 pounds, sometimes in challenging environments.

Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically. Individuals must also be capable of reviewing their work for accuracy and making necessary adjustments in the field.

This position involves frequent exposure to outdoor conditions and varying environments, including mechanical rooms, rooftops, and active construction sites. Noise levels may range from low to high depending on the job location.

Benefits

We offer a competitive and comprehensive benefits package, including :

Hobbs & Associates, LLC is an Equal Opportunity Employer.

Company Description

At Hobbs & Associates, our greatest asset is our people. We know that when we invest in our team, everything else falls into place — top-tier service, lasting client relationships, and a company culture built on trust and expertise.

Whether you’re an experienced HVAC professional or just starting your journey, you’ll find more than just a job here — you’ll find a long-term career path. We offer hands-on training, growth opportunities, and a work environment where your skills and ideas are valued.

From field technicians to office staff, every role plays a vital part in our mission to lead the HVAC industry through innovation, service excellence, and genuine teamwork.

If you’re looking for a place where you can make an impact, grow your craft, and be part of something bigger — we’d love to meet you.

Company Description

At Hobbs & Associates, our greatest asset is our people. We know that when we invest in our team, everything else falls into place — top-tier service, lasting client relationships, and a company culture built on trust and expertise.\r\n\r\nWhether you’re an experienced HVAC professional or just starting your journey, you’ll find more than just a job here — you’ll find a long-term career path. We offer hands-on training, growth opportunities, and a work environment where your skills and ideas are valued.\r\n\r\nFrom field technicians to office staff, every role plays a vital part in our mission to lead the HVAC industry through innovation, service excellence, and genuine teamwork.\r\n\r\nIf you’re looking for a place where you can make an impact, grow your craft, and be part of something bigger — we’d love to meet you.