Job Title : Entry Phlebotomist I
Job Duration : 3 months (possible extension)
Job Location : West Palm Beach, FL 33411
Shift : M - F 6 : 30 am - 3 : 00 pm
Job Description
The Patient Services Representative I (PSR I) serves as the face of the company to patients-whether they're visiting as part of a routine check or for critical health decisions. This entry-level role focuses on providing a warm, compassionate, and professional patient experience from the moment they walk in.
- Greeting patients and assisting with check-ins via self-service kiosk or handheld tablet
- Answering questions and addressing concerns with care and empathy
- Maintaining the cleanliness and order of the waiting area
- Assisting during breaks when Phlebotomists are unavailable
- Training in Phlebotomy to support the team and grow within the company
- Support daily activities under supervisor direction, accurately and on time
- Maintain a professional, safe, and clean environment
- Handle documentation and records as required
- Demonstrate strong organizational commitment and a positive public image
Requirements
High school diploma or equivalentHigh level of customer service experience (critical for this role)Willingness to learn and perform Phlebotomy during downtime or staff breaksMinimum 1-2 years of face-to-face customer service experience (e.g., retail, hospitality, home health)Strong data entry and keyboarding skillsMust handle patients with compassion and professionalismImportant Notes
Prior Phlebotomy experience is NOT required -this is an entry-level training roleIf a candidate is only interested in front desk duties and not willing to learn Phlebotomy, please do not applyCandidates must be punctual, dependable, and able to work full scheduled shiftsCandidates should live within 20-25 minutes of the worksite to ensure reliability