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Department Lead
Department LeadC-A-L Ranch Stores • American Fork, UT, US
Department Lead

Department Lead

C-A-L Ranch Stores • American Fork, UT, US
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Job Title

To be a leader to all associates and responsible for maintaining excellent customer service, product knowledge, and merchandising in a specific department : Hardlines, Animal Health, Cashier, Clothing / Boots, or Material Handling.

Essential Duties and Responsibilities

  • Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
  • Oversee the daily operations of the department including, but not limited to, merchandising, display presentation, maintaining signage standards, and monitoring inventory levels.
  • Train new associates on systems, procedures, and product knowledge.
  • Create and implement daily worklists and goals for store associates.
  • Assume duties of the Store Manager and Assistant Store Managers when scheduled.
  • Open and close the store as needed and scheduled.
  • Assist in leading store meetings and store goals / objectives.
  • Answer incoming phone calls.
  • Constant radio communication with all associates.
  • Comprehensive knowledge of the products Coastal Farm sells.
  • Maintain an awareness of all product knowledge information and merchandise promotions.
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.

Other Duties and Responsibilities

  • Help in other departments when needed.
  • Perform daily cleaning such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
  • Other duties assigned as needed.

    • Qualifications

  • 1 year of experience working in a retail environment.
  • Experience operating a POS system.
  • Experience operating Eagle Browser.
  • Proven written and verbal communication skills.
  • Strong interpersonal skills.
  • Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
  • Familiar with how to operate a computer system and email.
  • Familiar with standard retail concepts and practices.

    • Requirements

    Repeated heavy lifting and stacking of feed products. Climbing ladders, operating forklift, knowledge of large animal feeds helpful but not required. Previous retail experience a plus.

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    Department Lead • American Fork, UT, US