Property Manager II (Halstead Marlborough)

Property Manager II (Halstead Marlborough)

WinnCompanies is looking for a Property Manager II to join our team at Halstead Marlborough, a 225-unit market-rate residential community located in Marlborough, MA.

In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements. Please note that the selected candidate will adhere to the following work schedule : Monday through Friday, from 9 : 00AM to 5 : 30PM.

Responsibilities

Collaborate with senior management to establish appropriate rent levels.

Review rent schedules, and oversee preparation and submittal of rent increases and renewals.

Maintain optimum level of occupancy.

Process timely and accurate move-ins, move-outs, recertifications, and renewals.

Approve rental applications adhering to property standards and all appropriate agency standards.

Follow company marketing policies and reporting requirements.

Ensure the property tenant files are organized, complete and accurate.

Ensure that Property Software Data is accurate at all times.

Ensure that the site maintains compliance with applicable state and federal program regulations.

Ensure the property and grounds are well maintained.

Direct maintenance team to implement maintenance programs and controls.

Report property incidents, accidents, and injuries in accordance with company policy.

Resolve resident issues and conflicts timely and in accordance with site guidelines.

Prepare the property's annual budget for approval by senior management.

Provide accurate financial reporting and monthly variance reporting.

Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.

Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.

Use company directives to screen, hire, and train new personnel.

Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.

Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.

Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.

Requirements

High school diploma or GED equivalent.

1-3 years of relevant work experience.

Less than 1 year of supervisory experience.

Strong financial management skills, including variance reporting, bank reconciliations, accruals, reclasses, and monthly operations summaries.

Proficient in Excel with experience creating and managing multiple trackers.

Skilled in preparing detailed reporting packages (daily leasing, weekly, and monthly).

Ability to set and recommend renewal rates with manual pricing.

Comfortable collaborating closely with accounting teams.

Knowledge of property management.

Knowledge of landlord / tenant laws.

Experience with computer systems and web-based programs such as Microsoft Office.

Excellent customer service skills.

Outstanding verbal and written communication skills.

Ability to multi-task and manage a fast-paced office environment.

Ability to manage and work with a diverse group of people and personalities.

Superb attention to detail.

Preferred Qualifications

Bachelor's degree.

Knowledge of 40B regulations and recertification process.

Familiarity with elevated resident event programming (e.g., wellness activities, workshops, community socials).

Experience with event planning.

Experience with Yardi or RealPage property management software.

Knowledge of marketing and leasing techniques.

NAHP CPL, SHCM, CAM (MA - C3P) designations.

CAM RAM & ARM honored; CGPM NAA or NAMA honored designations.