Site Manager
On-Site : Huntsville, AL location
- US Citizenship is required for this role
As a Site Manager, you will be responsible for overseeing the efficient day-to-day operations of the business while fostering strong, long-term relationships with customers. This role includes managing a team of employees, overseeing operational processes, coordinating staff workflows, and serving as the primary point of contact for customers both on-site and in the field.
The ideal candidate will be able to take a hands-on approach to their work, be flexible in their duties, be a proven self-starter, and build and motivate a talented team.
Responsibilities include, but are not limited to :
Open and close the facility : Serve as the first to arrive each day to prepare the premises for business and the last to leave, ensuring the facility is properly secured.Manage daily workflow : Oversee daily workflow of the team, including scheduling and task allocation to maintain efficiency and keep operations on track. 3-10 technicians reporting to the positionOptimize operational processes : Identify inefficiencies in daily operations and implement improvements to enhance productivity and reduce costs.Oversee facility maintenance : Ensure the workspace remains clean, organized, and fully functional by coordinating with vendors and service providers as needed.Customer relations
Visit local customers : Conduct regular visits to understand customer needs, address concerns, and strengthen business relationships.Serve as the primary point of contact : Act as the main liaison for customer inquiries, feedback, and issue resolution, ensuring timely and effective communication.Build and maintain customer relationships : Proactively engage with customers to ensure satisfaction, encourage loyalty, and support long-term retention.Team leadership
Keep staff on track : Provide coaching and motivation to ensure team members stay focused and meet performance goals.Support team development : Contribute to recruiting, onboarding, and ongoing training efforts to build a skilled, engaged, and high-performing team.Communicate effectively : Promote open, transparent communication within the team and across departments to ensure alignment and collaborationRequired Qualifications and skills :
Min. 2 yr. technical associate's degree, and a minimum of 3+ years in a supervisory role within an engineering environmentUS Citizenship is required for this roleProven experience in a role with both operational and customer-facing responsibilities.Strong leadership, time-management, and problem-solving skills.Excellent communication and interpersonal abilities.A "hands-on" and proactive approach to management.Ability to work both independently and collaboratively with a team.Knowledge of industry trends and best practices is a plus.Ability to obtain and maintain a DoD clearanceProactively drive customer satisfaction, loyalty, and long-term business growth.The salary range for this position is $85,000 to $110,000 , based on a combination of experience, skills, and qualifications. Final compensation will be determined by the candidate's years of relevant experience and demonstrated expertise.As a Dayton T. Brown employee, you can expect a fun working environment that provides security and career advancement, and so much more, such as :
Tuition reimbursementCompetitive salariesA stable, successful organizationInnovative work environmentAdvancement potentialPrivate medical, vision, and dental insuranceGroup Life InsuranceEmployee recognition and annual activitiesProfit sharing, 401K with company match!A family-friendly work cultureDayton T. Brown, Inc. is an equal opportunity employer, including veterans and Individuals with Disabilities.
Job Posted by ApplicantPro