Senior Casualty Claims Adjuster

Stevens TransportDallas, TX, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Senior Casualty Claims Adjuster

The Senior Casualty Claims Adjuster is an associate level position handling claims open to close. This role is responsible for directly handling complex, high dollar claims on behalf of a large, refrigerated truckload carrier. The successful candidate must be willing to handle all levels of claims and interact directly with our drivers, claimants, claims adjusters, other department personnel, and mid-level and senior management.

The position is located in Dallas, Texas and is not remote but does not require travel.

Key Responsibilities

Investigating the facts and circumstances of each claim and making settlement decisions within authority level
Serves as point of contact with respective parties, i.e., claimants, insurance companies, attorneys, pertinent to settlement negotiations and settlements
Communicating with adjusters, appraisers and Stevens Transport Shop management to ensure photos are taken of damage to vehicles, replacement part prices are competitive, and labor costs are appropriate to repairs
On an as needed basis, reviews claim file for activity and disposition; ensures settled claim files and non active claim files placed into closed or non-active file status
Ensuring all claim activity recorded in claim "diary"; maintains claims "diary"
Communicating with owner operators regarding accident claims
Responding to phone call regarding accidents and records accident information onto accident information form
Reviewing accident reports and makes determination concerning liability and value

Minimum Qualifications

Comprehensive knowledge of auto liability claims process

Ability to speak, read and write English proficiently

Ability to interface with internal and external customers in a pleasant manner on an ongoing basis

Ability to multitask

Ability to work claims files in timely manner

Ability to report to work according to work schedule as agreed upon with Supervisor / Manager

Ability to work outside of regular work schedule as directed and agreed upon with Supervisor / Manager

Demonstrated willingness to earn certification / license

Language Skills : Proficient use of English language when speaking and conversing, ability to articulate facts and position

Math Skills : Basic addition, subtraction, multiplication and division skills

Ability to use good judgment and common sense

Ability to analyze and solve complex problems requiring above average analytical skills

Ability to negotiate settlement

Preferred Qualifications

High school diploma

Knowledge and experience valuing claims and setting reserves

Experience working with Defense Plaintiffs attorneys

Experience working with disputed, pre-litigation and litigated matters

Claims Adjuster certification / license

Ability to negotiate settlements of all sizes

Experience with handling commercial truck claims

Self-Starter, Self-Motivated, Personal Pride in managing claim files to resolution

Skills and Abilities

Claims processing

Case management

Loss investigation

Subrogation

Customer service

Time management

Problem solving

Research

Negotiation

Evidence collection

Damages review

Liability determination

Basic PC skills including Microsoft Office products, Word and Excel

Physical Demands

Ability to sit for up to 4 hours at a time

Ability to lift up to 15 pounds as needed

Work Experience

5+ years prior experience conducting investigations in multi-party situations

Workshift : M-F (Weekend Rotation) (United States of America)

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.

serp_jobs.job_alerts.create_a_job

Casualty Adjuster • Dallas, TX, US