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Field Service Engineer 25-00406
Field Service Engineer 25-00406ESPO Corporation • Brookfield, WI, US
Field Service Engineer 25-00406

Field Service Engineer 25-00406

ESPO Corporation • Brookfield, WI, US
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Job Description

Job Description

Field Service Engineer

Location : Brookfield, WI with 50%-75% travel (Most travel consists of overnight stays)

Permanent / Direct Hire

Responsibilities

  • Provide accurate and timely phone support.
  • Setup, install, repair, and perform preventive maintenance on Komax machines in-house or at customer sites.
  • Complete and provide all necessary documentation to customer, sales, and service supervisor and attach it to CRM for in-house work or work at customer sites in a timely manner.
  • Maintain customer and unit history on CRM database.
  • Input of interactions with customers, sales, etc. must be entered into the CRM database in a format that is clear and concise.
  • Maintain a neat and organized environment at a desk, in-house work areas, and at customer sites.
  • Communicate and coordinate with other departments or personnel when the use of their equipment is needed.
  • The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
  • Perform at a high level on the Komax objectives program.
  • Adhere to company policies and procedures as stated in the quality system documentation manual, the safety manual, and the employee handbook.
  • Relocation is not provided.

Qualifications

  • Certificate in electronics or related experience
  • Minimum of 3 years' experience with skills in training, installing and repairing various models of industrial micro-processor-controlled equipment

    • Required Skills

  • Bilingual (Spanish), preferred
  • MS-Office
  • General personal computer knowledge, ERP experience
  • Must be able to read and comprehend electrical schematics and drawings
  • Good oral and written communication skills
  • Strong mechanical aptitude
  • Applicants must be legally authorized to work in the United States
  • Demonstrate high level of attention to detail when inspecting, troubleshooting and repairing units to ensure the work is accurate and complete
  • Good manual dexterity
  • Valid driver's license with a good driving record
  • Ability to lift up to 50 pounds
  • Prolonged standing, sitting, stooping, bending
  • Frequent travel - 50 - 75% (Most travel consists of overnight stays)
  • Valid Passport

    • Preferred Skills

    Customer service experience preferred

    Company Description

    ESPO Engineering, established in 1965, is a premier Technical Recruiting and Staffing firm.

    ESPO employees may enjoy a full range of benefits from 401(k), Premium Health Insurance, Dental, Disability, Direct Deposit, PTO time and Holiday Pay. Apply now and see why so many professionals choose ESPO to help advance their careers.

    View jobs : www.espocorp.com / jobs

    Company Description

    ESPO Engineering, established in 1965, is a premier Technical Recruiting and Staffing firm. \r\n\r\nESPO employees may enjoy a full range of benefits from 401(k), Premium Health Insurance, Dental, Disability, Direct Deposit, PTO time and Holiday Pay. Apply now and see why so many professionals choose ESPO to help advance their careers. \r\nView jobs : www.espocorp.com / jobs

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    Field Service Engineer • Brookfield, WI, US