Job Description
Job Description
JobID : 51784
Patient Services Specialist 1
Pay
$17.00 - $18.50 per hour
Location
Dallas, TX (Floating within 75246, 75061, 75251)
Summary
This role provides vital administrative support within a physician practice or clinic, ensuring a high standard of patient-centered care. Responsibilities include managing patient relations, scheduling appointments, verification of insurance, check-in and check-out procedures, and answering provider phone calls. The ideal candidate will be empathetic, detail-oriented, and capable of thriving in a fast-paced environment. Bilingual skills and experience with Epic systems are highly preferred.
Requirements
- Excellent communication and interpersonal skills
- Strong customer service background
- Medical office experience preferred
- Reliable transportation required
- Bilingual abilities are a plus
- Epic software experience highly preferred
Responsibilities
Assist with patient check-in, check-out, and schedulingVerify insurance information and update patient records accordinglyCollect payments, process charges, and reconcile daily cash drawersProvide accurate information to patients and outside entitiesManage patient follow-up appointments and referralsRespond promptly to phone inquiries and direct calls appropriatelySupport medical records requests as neededHandle patient complaints professionally and tactfullyBenefits
Competitive hourly pay with temp-to-perm opportunityTravel within assigned locations paid for and supportedChance to gain valuable healthcare industry experienceOpportunities for permanent employment based on performanceSupportive work environment with professional growth potential#ZR-REP
#LI-HW1