Field Technician

Job Description

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Field Technician

Posting Start Date : 8 / 19 / 25

Job Location (Short) :

Salt Lake City, Utah, USA, 84104

Requisition ID : 33820

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

Timely, effective repairs of machine components in the shop.

Scope

• Maintain an annual repair efficiency of 85%
• Maintain annual rework hours (as a percentage of hours billed) of less than 3%
• Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW
• Maintain all company balanced scorecard goals
• Maintain a minimum average score of 4 - 6 on the Technical Section of the Technician Competency Matrix
• Maintain a minimum average score of 4 - 6 on the Soft Skills Section of the Technician Competency Matrix
• Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix

Key Job Responsibilities

Qualifications / Requirements

Language Skills

Mathematical Skills

Computer Skills

Knowledge of database software, Internet software, manufacturing software and order processing systems

Analytical Skills

Uses intuition and experience to complement data

Problem Solving Skills

Identifies and resolves problems in a timely manner

Customer Service Skills

Responds promptly to customer needs

Oral and Written Communication Skills

Speaks and writes clearly and informatively

Teamwork Skills

Balances team and individual responsibilities

Planning / OrganizationalSkills

Prioritizes and plans work activities

Professionalism

Reacts well under pressure; accepts responsibility for own actions; follows through on commitments

Quality

Demonstrates accuracy and thoroughness; monitors own work to ensure quality

Quantity

Meets productivity standards; completes work in a timely manner

Safety

Observes safety procedures; reports potentially unsafe conditions

Adaptability

Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events

Additional Information

Certificates, Licenses, Registrations

Tooling

Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list

Policies and Procedures

Abide by all Company policies and procedures

Work Environment

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https : / / www.komatsu.com /

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