Job Title : Remote Client Care Associate
Hourly Pay : $20 - $26 / hour
Summary :
We are looking for a Client Care Associate to join our work-from-home team. In this role, you’ll be responsible for delivering exceptional customer service, answering client inquiries, and resolving concerns to ensure satisfaction and maintain strong relationships. If you enjoy working with clients and providing solutions, this could be a great fit for you!
Key Responsibilities :
Provide guidance on account management and services offered
Escalate complex issues to higher-level teams when necessary
Qualifications :
Strong verbal and written communication skills
Customer-focused attitude with a knack for resolving issues efficiently
Experience using customer service software and CRM systems
Perks & Benefits :
100% remote work flexibility
Competitive hourly pay : $20 - $26
Paid training and ongoing professional development
Flexible working hours with evening and weekend options available
Opportunities for career advancement and growth within the company
Friendly, collaborative, and supportive team environment
Client Associate • Plano, Texas, United States