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Global Medical Affairs Omnichannel Education Lead (Indianapolis)
Global Medical Affairs Omnichannel Education Lead (Indianapolis)Medasource • Indianapolis, IN, US
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Global Medical Affairs Omnichannel Education Lead (Indianapolis)

Global Medical Affairs Omnichannel Education Lead (Indianapolis)

Medasource • Indianapolis, IN, US
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Global Medical Affairs Omnichannel Education Lead

Location : Indianapolis, IN (or Remote)

Duration : 12 months (starting October 20th, 2025)

Experience : 57 years required

About the Role

We are seeking a Global Medical Affairs Omnichannel Education Lead to drive the strategic planning, design, and execution of evidence-based, innovative educational solutions for healthcare professionals (HCPs). This role ensures that HCPs receive the right content, through the right channels, at the right time. The position will work cross-functionally and globally to align education strategies with therapeutic area priorities while leveraging cutting-edge omnichannel and digital learning platforms.

Key Responsibilities

Strategic Planning & Execution

  • Lead the development and implementation of the Global Medical Omnichannel Education (MOE) plan.
  • Translate customer insights and therapeutic area priorities into impactful education strategies.
  • Use Next Best Action (NBA) and Next Best Engagement (NBE) tools to optimize education delivery.
  • Design and manage omnichannel initiatives aligned with adult education principles.

Solution Design & Implementation

  • Develop 12 year education curricula aligned with global, regional, and local needs.
  • Create and deploy evidence-based CME and professional development programs.
  • Oversee project management, vendor partnerships, and compliance standards.

    • External Collaboration & Faculty Engagement

  • Build and manage relationships with key thought leaders, medical societies, and education providers.
  • Collaborate on the co-creation of innovative educational initiatives.
  • Track and apply faculty insights to strengthen engagement strategies.

    • Internal Stakeholder Engagement & Capability Building

  • Partner with global, regional, and affiliate teams to align education strategies.
  • Act as a subject matter expert for omnichannel education.
  • Support affiliates and field medical teams in planning and execution.

    • Performance Improvement & Measurement

  • Lead continuous improvement initiatives to advance educational design and execution.
  • Establish and execute measurement plans to track engagement, effectiveness, and impact.
  • Deliver outcomes reporting and leadership updates.

    • Qualifications

  • Advanced degree in health sciences (PharmD, PhD, MD) preferred.
  • Bachelors degree with extensive experience may be considered.
  • 57 years of experience in pharmaceutical industry roles, with a strong background in medical affairs and medical education.
  • 3+ years of therapeutic area experience (Immunology, Dermatology, GI).
  • Demonstrated success in project management, omnichannel strategy, and budget oversight.
  • Experience with healthcare providers and payer landscapes.
  • Fluency in English; additional languages preferred.
  • Willingness to travel up to 2530%.

    • Preferred Skills

  • Adult education and instructional design experience.
  • Strong business acumen and strategic thinking skills.
  • Excellent communication and presentation abilities.
  • Strong problem-solving and organizational skills.
  • Experience in customer-facing or medical education strategy roles.
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    Global Medical Affairs Omnichannel Education Lead (Indianapolis) • Indianapolis, IN, US

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