Job Description
Job Description
Job Summary
We are looking for a competent Dental Office Receptionist to help with the organization and running of the daily administrative operations of the Dental Office. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Assist clients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
- Organize office and assist Dentist and Dental Staff in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleagues
- Perform receptionist duties when needed
- Answer phone calls and schedule appointments
Qualifications
Two or more years of experience as a receptionist or similar role is preferredExcellent communication skills with a commitment to customer serviceStrong work ethic and positive attitudeExcellent multi-tasking skillsProven experience as a Dental Office Assistant / Receptionist, or in another relevant administrative roleKnowledge of computer systems (Dental software Dentrix)Working knowledge of Dental Office equipmentThorough understanding of office management proceduresExcellent organizational and time management skillsAnalytical abilities and aptitude in problem-solvingExcellent written and verbal communication skills (both face to face and by phone)